The AGO is one of the largest art museums in North America, attracting some one million visitors annually. Its collection of more than 120,000 works of art includes contemporary and modern art, significant works by Indigenous and Canadian artists, European masterpieces, works of global Africa and the diaspora, photography, a library of over 380,000 volumes, and much more. The AGO is poised to expand its presence in the international art world with the building of the exciting new Dani Reiss Modern and Contemporary Gallery. The Chief, Brand & Business Officer (CBBO) will be a key player on the leadership team that elevates the AGO to even greater prominence.
Reporting to the Director & CEO, the CBBO will bring the AGO brand to life, enhance its public and international profile, and exceed attendance and net revenue targets by leading and inspiring dynamic and creative marketing, digital, visitor, and member-facing services, communications, retail, food & beverage, and government relations functions. The CBBO will be an exemplary brand architect and builder, and a proven leader who will galvanize the potential of current and new revenue streams. At the heart of integrating these strategic goals is the CBBO’s understanding of the centrality of the visitor experience to the AGO’s success.
With relevant education and deep experience working collaboratively across a complex organization, the CBBO will be a proven brand innovator, a strategic change leader and communicator who combines understanding of non-profit environments, market dynamics and opportunities, best-in-class CRM practices and analytics, digital marketing and communications, storytelling, and net revenue development. With a profound enthusiasm for the power, excitement, and importance of art and culture, the CBBO will enter the AGO at an inflexion point in its history – and make the world take notice.
The AGO is an equal opportunity employer committed to employing a diverse workforce. Should you require accommodation at any time during this process, please advise Caldwell Partners. All responses to Caldwell Partners are confidential; please indicate your interest in Project 230447 at caldwell.thriveapp.ly/job/1066.
Additional information: Work address: 317 Dundas Street West, Toronto, Ontario | Responsibilities of the role are listed above and include leadership of a team of ~100 | Permanent position | Language of work: English | Benefits package included | Requirements: relevant education and experience in all or most of the following: marketing, communications, government relations, visitor or customer experience, food and beverage, retail.