Job Posting

Host

Responsibilities

 

Reporting to the Assistant Manager, Visitor Services, and under the supervision of the Team Leaders, the Hosts work in the museum galleries where they will greet visitors, ensure the security of visitors and the exhibits, and provide general information concerning services, programs and exhibitions. 

 

There are bilingual and unilingual (English) opportunities available, full-time and part-time.

 

Please note that, if selected, candidates will be responsible for their own travel costs to the interview location. Relocation costs will not be provided.

 

·         Greet visitors

·         Provide visitors with general information concerning services, programs and exhibits; assist visitors with their questions by referring them to the appropriate resources (e.g., Team Leader, Program Interpreter)

·         Provide directions and assists with wayfinding

·         Ensure the security of the visitor and of the exhibits

·         Maintain a safe environment and acts as a first point of contact to escalate security matters to the appropriate staff member

·         May assist a visitor with the use of mobile applications

·         Contribute to team efforts by accomplishing related results as needed

·         Perform other duties as assigned

 

 

 

 

 

Qualifications

Requirements for this position are as follows:

Skills and Knowledge – Required

·          Minimum of 1 year of experience working in customer service

  • Demonstrated experience working as part of a team
  • For bilingual positions: ability to communicate verbally in both official languages (English and French)
  • Available to work shifts (weekdays, weekends, evenings and general holidays);

 

Skills and Knowledge – Desired

 

·          Knowledge of general security practices

  • Experience in the tourism/hospitality industry
  • Ability to communicate in additional languages
  • Relevant and similar experience in a related organization (e.g., museum or other not-for-profit organization or tourism industry)

 

Attributes

 

·          Excellent communication skills with the ability to remain calm and unbiased

  • Ability to work both independently or collaboratively in a team oriented environment
  • High level of attention to detail; ability to exercise sound judgment
  • Polite, positive, attentive, kind and caring

 

 

Working Conditions & Physical Demands

·          Flexible hours of work, including weekdays, weekends, evenings and holidays

  • Required to wear a Canadian Museum for Human Rights issued uniform
  • A considerable amount of standing and walking is required, or the ability to remained stationed in one area
  • Work is in an open public environment

 

Application Procedure

 

Interested applicants should submit a letter of interest and a current resume through the museum’s Career page at www.humanrights.ca. The closing date is May 2, 2014.

 

The CMHR encourages diversity in all aspects of its operations. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact us at info@museumforhumanrights.ca to make your accommodation request.

 

All applicants will receive a confirmation of the receipt of their application. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

 

Application Deadline: 
Friday, May 2, 2014
Type of Work: 
Full Time
City: 
Winnipeg
Province: 
Manitoba
Education Level: 
High School
Languages: 
English
French
Travel: 
No
Prefered Method(s) of Application: 
Apply Online

Employer Details

Canadian Museum for Human Rights

Gail Wozney
85 Israel Asper Way
Winnipeg, MB R3C 0L5
Canada

The Canadian Museum for Human Rights (CMHR) is the first museum in the world solely dedicated to the evolution, celebration and future of human rights. It is the first national museum in Canada to be built outside the National Capital Region. Located in the heart of Canada in Winnipeg, Manitoba, the CMHR rises from the Prairie earth at The Forks, which has been a meeting place for over six thousand years. The CMHR delivers an immersive, interactive and memorable experience for visitors of every background, age and ability. Each visitor has access to a fully reinvented museum experience that reflects a design approach that sets new Canadian and world standards for inclusion and universal accessibility. We are seeking talented individuals who are motivated to share their passion and commitment to join our team. Together, we aim to enhance the public's understanding of human rights, to promote respect for others, and to encourage reflection and dialogue.