The Business Operations Co-ordinator role is complex financial, customer service, supervisory and support work related to the business operations of the Surrey Arts Centre, and more generally Arts Services in the City of Surrey.
Arts Services operations include: Surrey Civic Theatres, Surrey Art Gallery, Surrey International Children’s Festival, the Public Art Program, Cultural Grants Program and a number of small decentralized arts spaces operated by local not for profit community organizations.
Arts Services has a dedicated staff team to deliver a busy schedule of performing and visual arts initiatives including; live theatre, artist talks, school programs, workshops and special events– all to engage the community in creative experiences, conversations about issues and ideas that matter in the community and provides opportunities to interact with artists and the artistic process. Over 50,000 adults, youth and children visit the Surrey Art Gallery each year to experience and participate in the Gallery’s contemporary art exhibitions, events and programs. Surrey Civic Theatres (SCT) is comprised of the Main Stage and Studio Theatre at the Surrey Arts Centre and Centre Stage at Surrey City Hall. These spaces are used extensively throughout the year by community organizations for performances, film screenings, celebrations, trade shows, job fairs, business meetings, seminars, and private functions.
Reporting directly to the Manager, Arts Services, in this role your responsibilities will be to:
-plan, assign, supervise, schedule and review the work of a group of subordinates engaged in clerical, security, custodial, cashiering, theatre box office, facility booking and receptionist duties;
-assist in the development and monitoring of the annual budget for Arts Services; prepare and track a budget related to the Surrey Arts Centre’s general facility operations including utilities, cleaning, maintenance, office management, reception and advise the appropriate Manager of areas of concern;
-ensure that the Surrey Arts Centre facility is safe, clean and welcoming for guests including identifying and planning repairs and improvements, contacting and co-ordinating work through Facilities Maintenance services and supporting security needs in the building.
-develop reconciliation reports for Grants as required and assist in tracking financial information for various art projects;
-provide input and recommendations to management regarding policies and procedures and administers the same;
-provide input to budget and reporting systems
-recruit, supervise, schedule and train staff.
The preferred applicant will be a highly organized, positive team player, who thrives on multi-tasking in a busy, creative work environment. As the successful applicant, you must have:
-the ability to communicate professionally, respectfully and in a timely manner to all enquiries;
-financial and supervisory experience;
-the ability to exercise considerable independence of judgement and action in all aspects of this role;
-good knowledge of business management, purchasing, audit and control functions;
-excellent working knowledge of software applications pertaining to Arts Services including but not limited to; POS, CLASS, Peoplsoft, FMS and the Theatre Manager box office ticketing system;
-good knowledge of employee safety and building security policies and procedures; and
-the ability to establish and maintain excellent internal and external customer service standards.
The successful candidate must be a graduate from a university or college level program in a discipline related to Business Management, Business Administration, Accounting or related discipline, plus a minimum of 3 years of progressively responsible, related experience, including supervision, preferably in an arts operations setting.
Applicants under consideration will be required to consent to a Police Information Check/Vulnerable Sector Check.
