Key Duties and Responsibilities
Communications
- Develop and execute communications plans and timelines
- Oversee all communications activities and channels, including PACT’s websites, social media channels and all other publications and materials.
- Develop and implement marketing strategies as needed
- Write, research, edit and layout communications documents including promotional materials, surveys, order forms and brochures
- Research, plan and coordinate activities for World Theatre Day and World Day of Theatre for Children and Young People, and build a public profile for the event
- Respond to inquiries from the general public
- Maintain the PACT database, including accurate member, media and outreach lists
- Periodically evaluate PACT’s communications tools and infrastructure, making recommendations for new and/or evolved systems as appropriate
Member and Colleague Services
- In conjunction with the Membership Committee, develop and implement Member and Colleague recruitment and retention plans
- Identify potential new Members and Colleagues and assist the Membership Committee with recruitment activities
- Prepare and distribute new Member, new Colleague, and new staff welcome materials
- Steward membership and colleague applicants through their respective application processes and manage renewal processes
- Administer the Mallory Gilbert Leadership Award and Honorary Life Member designation
- Identify and develop new membership services
- Maintain PACT Member files and oversee database maintenance, including input of records, updating and creating reports
Administration and Team Responsibility
- Assist with board meetings, including meeting logistics, board package preparations and minute-taking
- Contribute and provide support to PACT’s advocacy activities
- Act as a staff liaison to PACT’s Diversity, Cultural Diversity and Artistic Practice committees
- Support the conference with administration of the Travel Subsidy Fund and the conference buddy program
- Recruit, train and supervise interns, co-op students and volunteers as funds are available
- Provide on-the-ground event support at events (eg. the conference and annual general meeting)
Qualifications and Skills:
- At least three (3) years’ experience in a communications or member/community management role, ideally in a non-profit environment
- Excellent written and verbal communications skills
- Understanding of communications planning, strategy and management, especially digital
- Proficiency with computers and strong Microsoft Office skills as well as Facebook page management, Twitter, website and database management
- Ability to work well under pressure and with a variety of stakeholders in a small team atmosphere
- Dependable and reliable
- Ability to manage multiple deadlines, adapting to changing priorities as necessary
- An independent worker with great time-management and self-facilitation skills
- Commitment to ensuring the success of PACT through excellent communications management and member support
Strong Assets
- Experience at a performing arts organization or professional theatre company as a department manager
- A background in theatre or not-for-profit arts
- An enthusiastic, curious person who isn’t afraid to take initiative
- Experience with Sumac, Constant Contact, Hootsuite, Wordpress
The Professional Association of Canadian Theatres is a member-driven organization of professional Canadian theatres which serves as the collective voice of its members. For the betterment of Canadian theatre, PACT provides leadership, national representation and a variety of programs and practical assistance to member companies, enabling members to do their own creative work. For more information visit www.pact.ca
We aim to be a responsive organization, cognizant of the needs of our members and the community as a whole in order to offer programs and services that benefit our community. We strive to be representative of the true breadth of professional theatre in this country, and work to make sure we are an inclusive organization that provides value for all theatre companies in Canada
