Job Posting

Director of Community Services

Director of Community Services

An exciting career opportunity for a confident, collaborative senior manager who can build effective, positive partnerships and direct human, financial and physical resources to ensure the delivery of quality, accessible community services to all those that call Peterborough home.

Located in the heart of Ontario’s scenic Kawarthas region, an area known for its exceptional quality of life and access to a wide array of amenities, the City of Peterborough is committed to ensuring that all its residents – 82,000 and growing strong – have equal access to the City’s goods, services and facilities. The City promotes a safe, healthy workplace, and its employees strive for excellence every day in providing the very best service possible.

This senior role at the helm of Peterborough’s Community Services Department calls for a highly skilled leader with proven success in managing performance and delivering results. As one of only six senior managers for the City, you will not only be able to direct your own Department, but also possess a corporate view of matters and be able to balance your own Departments priorities with the greater Corporate good. Peterborough are seeking a manager who is committed to quality customer service and comfortable working in a complex, changing environment with multiple stakeholders.

Reporting directly to the Chief Administrative Officer, and indirectly to City Council, you’ll lead the planning, implementation and evaluation of all activities related to the Community Services Department, a sizable portfolio that includes five divisions (and 15 related facilities) – Arenas; Arts, Culture and Heritage; Recreation; Social Services; and Sustainability – along with serving as Corporate Liaison with the Peterborough Public Library. As a member of the Administrative Staff Committee, you will represent the City at all times, including through membership of outside groups/organizations.

As Director of Community Services, you’ll be the most senior manager in the Department and, as such, will advise City Council and administration on the planning, establishment, implementation, funding and evaluation of policies, programs, procedures, projects, special events and by-laws relating to Community Services, including any legislation, programs or funding opportunities potentially affecting the Department. Division managers within the Department will look to you for expertise, guidance and direction relating to policy decisions, procedures, general operations, and the management of personnel, facilities, buildings, equipment and financial resources, including the proper maintenance of all equipment, buildings and facilities allocated to the Department.

The successful candidate for this key role will bring no fewer than 10 years of senior management experience in a related field, preferably in a municipal environment, backed by a university degree or equivalent. A master’s degree or a certificate in Municipal Management, such as the AMCTO Certified Municipal Officer (CMO) designation, would be considered an asset.

You combine direct facility management experience with a track record of capably managing and leading people and programs, identifying and achieving corporate policies and objectives, managing and evaluating programs and projects, developing a budget, managing finances, and measuring performance, and show a sound understanding of applicable legislation and policies. These include the Municipal Act, the Heritage Act, the Accessibility for Ontarians with Disabilities Act, 2005, the Occupational Health and Safety Act, human services legislation and, ideally, the City of Peterborough’s plans, policies and by-laws.

Flexible, tactful, and able to deal effectively with senior management and represent the City at various committee, board and intergovernmental functions, you possess strong analytical, presentation, communication and administration skills, and experience in creative problem-solving, championing and facilitating change, and building confidence among peers, City Council, and the community. As the exceptional leader this position demands, you’ll have a clear sense of purpose and be self-motivated, positive, confident and approachable, respectful of diverse opinions and perspectives, and willing to share information with others and solicit input in order to achieve common goals and objectives.

To be considered for this exciting leadership role, please forward your resume, in PDF form, to Phelpsgroup at by April 6, 2018.

401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4
Phone: 416-364-6229



Application Deadline: 
Friday, April 6, 2018
Start Date: 
Wednesday, March 7, 2018
Type of Work: 
Full Time
Education Level: 
University (Graduate)
Prefered Method(s) of Application: 
By E-Mail

Employer Details

City of Peterborough

Human Resources
500 George St. N
Peterborough, ON K9H-3R9