The Opportunity
The Director, Indigenous and Diversity Engagement is accountable for the planning, designing executing and supporting the implementation of Indigenous, inclusion, diversity, equity and access initiatives. In this capacity we strive for ensuring access, strong community and a sense of belonging for all, fostering a vibrant and flourishing community. The position provides consultative and advisory services to supervisors, managers and Directors on talent management through the lens of building organizational strength through truth and reconciliation, inclusion, diversity, equity and access principles.
Key areas of accountability include support growing the Banff Centre’s Indigenous employee and participant base; facilitating conflict resolution; supporting the creation of a culture that understands truth and reconciliation, inclusion, diversity, equity and access principles; is engaging, welcoming and a safe space for persons of Indigenous and Black cultures, Persons of Colour and Differently Abled employees, artists and leaders. This position is a connector for these communities as it relates to talent management and the Banff Centre.
The Director, Indigenous and Diversity Engagement ensures that initiatives and services are in support of and in alignment with the long-range strategic plan, and desired culture within the Talent Management and Culture division and across the organization. The incumbent will work closely with team members in support of diverse talent management. The incumbent will also represents Banff Centre externally and internally on projects and committees as assigned.
Roles and Responsibilities
Reporting to Vice President, Talent Management and Culture, below are some key accountabilities:
- Design, lead, project manage, execute and support, together with the Vice President, Talent Management and Culture an Indigenous, Inclusion, Diversity, Equity and Access Advisory Council and other grass root committees.
- Supports strategic planning, designing institutional initiatives and change management projects that strengthen the culture of the organization and stewards Indigenous and diversity knowledges, Banff Centre values, and Right Relations, access, community and belonging for all peoples.
- Conducts research and stakeholder engagement to appropriately scope and initiate advancing Indigenous ways of knowing and being, truth and reconciliation principles and diversity principles across the organization to employees, faculty, program participants and practicums. Recommends and implements initiatives as they are approved.
- Participates in strategic operational planning as it relates to access, community and belonging initiatives.
- Ensures strategic priorities are integrated into the development of annual departmental objectives and individual work plans.
- Mentors and guides Indigenous and settler colleagues on developments related to Indigenous Ways of Knowing and Being and manage the activities and performance of the Inclusion, Diversity Equity and Access Advisory Council.
- Oversees consultant contracts as required; provides clarity around expectations, timelines and deliverables.
- Represents Banff Centre through participation in sector networks related to organizational priorities.
- Supports colleagues in the delivery of Talent Management and Culture initiatives and delivery of services to recruit and retain a diverse employee and participant base.
- The Director must shift tasks on a continuous basis; acting as a conduit between the Director and the Vice President, Talent and Management office and the development and implementation of a strategy to increase the Banff Centre’s capacity to engage with Indigenous, Black, Persons of Colour and Differently Abled communities and stakeholders.
- Manages organizational relationships with directors, managers, staff and CUPE 4318 representatives by providing legislative, contractual, policy and best practises information, consultation and solution focused recommendations relating to all aspects of talent management. This position is responsible for supporting leaders in ensuring the adherence to the collective agreement identifying potential changes during the bargaining planning process.
- Completes research, analysis and solution focused recommendations in support of the Banff Centre’s strategic plan, relating to all aspects of diversity, equity and access and talent management and as assigned by the Vice President Talent Management and Culture.
- As assigned by the Vice President, Talent Management and Culture the Director, Indigenous and Diversity Engagement and working closely with the Director, Employee Relations and Compensation, supports directors and managers in managing employee performance, alternatives for corrective action and ensures compliance with the progressive discipline process. Responds to grievances filed by the union including preparing the Manager and/or supervisor, facilitating the grievance meeting, maintaining minutes of the meeting and preparing correspondence on behalf of the supervisor.
- Works closely with the Director, Employee Relations and Compensation to ensure compliance with the Terms and Conditions of Employment for the Management/PSP employment category up to and including terminations.
- Works closely with the Talent Management and Culture leadership team and provides input and training on policies, procedures, collective agreement, legislative changes, truth and reconciliation and inclusion, diversity, equity and access principles and other topics as assigned.
Workplace Investigations and Conflict Resolution
- The Director, Indigenous and Diversity Engagement may be required to, individually or as part of a team, complete workplace investigations including those that fall under the Talent Management and Culture policies, Participant / Faculty Code of Conduct and Anti-Harassment policy and procedure.
- Responsible to provide conflict resolution support for all employees, Faculty and participants including supporting and providing conflict mediation sessions as assigned by the VP, Talent Management and Culture.
Human Resources, Team Building and Interdivisional Cooperation
- Foster an internal culture that maintains the highest standards for customer service, excellence of staff, faculty, practicum, participant, guest experience, fiscal, operational, and organizational integrity.
- Ensure a positive and safe work environment for all Banff employees, aligned with Banff Centre’s policies including but not limited to code of ethics, anti-harassment policies, contractual obligations, and strategic directions
- Maintain effective working relationships with team members, internal partners, customers, the union and other stakeholders.
- Enable housing, recruitment, human resources and program administration staff to function as a high performing team at all times, maintaining open communication, clear objectives and priorities, and a culture of positive behavioral intent that is consistent and in alignment with Banff Centre values and is welcoming and inclusive, supporting a diverse workforce.
- Facilitate ongoing communication with all colleagues at all levels in the organization that interact with the Talent and Culture department ensuring individual behaviours are in alignment with organizational values.
Qualifications and Educational Requirements
- Bachelor Degree in Business Administration, majoring in Human Resources/labour relations or related education with a minimum of 10 years related experience
- Experience working with First Nations communities
- Experience working in the inclusion, diversity, equity and access area of expertise
- Experience creating access, community and belonging initiatives.
- Lived experience of Indigenous worldviews, cultures and values
- Knowledge and experience implementing the Truth and Reconciliation calls to action
- Demonstrated knowledge and practice of cross-cultural capacity-building in a private or public sector organization
- Strong interpersonal skills, mediation skills
- Excellent written skills
- Passion for Arts and Culture
- Demonstrated problem solving skills
- Ability to make decisions/recommendations under pressure
Conflict resolution skills
- Demonstrated coaching, advisory and/or consulting skills
Supervisory Experience
- Enjoys working in a team environment and brings a positive energy to a strong team
Employment Terms and Benefits
- In accordance with the terms of employment governing Management/PSP employees, this is a salaried, fulltime position, subject to a 6-month probationary period.
- The salary range for this position is $80,838 - $120,050 based on experience.
- The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
- Transitional staff housing options (based on availability)
Professional development
- Employee Assistance Program
- Hybrid work environment (3 days in the office, 2 days remote)
- Health care spending account
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
- We are accepting applications for the Director, Indigenous and Diversity Engagement position until a suitable candidate is found.
- Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record
- Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
