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Director of Marketing & Communications - Canadian Stage

CANADIAN STAGE is seeking a creative and energetic individual to serve as its next Director of Marketing & Communications. Reporting to the Executive and Artistic Directors, the Director of Marketing & Communications will develop and implement the strategic direction for all marketing and communication activities at Canadian Stage. The Director of Marketing and Communications will be responsible for building the capacity and the teams in the Marketing and Communications areas, and will work collaboratively with the senior leadership team to create strong and effective marketing strategies.

The Director of Marketing & Communications will build and manage the Canadian Stage brand and all aspects of marketing, communications, box office, and ticketing through the Canadian Stage Box Office to raise the organization's awareness in the community, increase audiences, and drive earned revenues.

The ideal candidate will have a drive to build audiences for Canadian Stage from the GTA to maximize ticket sales, and marketing campaigns that drive earned revenues and visibility in the community. This is an exciting opportunity for a creative professional who can bring together their vision, experience, and passion for a wide range of artistic and community endeavors. The Director of Marketing & Communications will want to invest themselves in the success and growth of Canadian Stage and will find personal fulfillment in being part of an exciting future for the organization.

Director of Marketing & Communications Role and Responsibilities

The Director of Marketing and Communications is a key leadership role that drives the strategic vision and execution of marketing, audience development, and communications initiatives to build long-term audience loyalty, expand engagement, and grow earned revenue for Canadian Stage.

This position oversees all marketing and communications activities, with a focus on strengthening relationships with existing patrons, attracting new audiences, and promoting Canadian Stage’s productions and brand. Working closely with the senior leadership team, the Director will collaborate to align marketing strategies with the broader goals of the organization, including artistic programming, development, and institutional priorities.

The ideal candidate will have significant experience in arts marketing, with a proven track record of increasing audience loyalty and revenue through data-driven campaigns and strategic communication efforts. Knowledge of proven audience-building strategies will be an asset, as Canadian Stage is focused on leveraging best practices to foster deep, lasting connections with our patrons.

Key Responsibilities

Reporting to the Executive Director and the Artistic Director, the key responsibilities include, but are not limited to:

Strategy and Planning

• Develop and implement an overarching marketing and communications strategy for Canadian Stage that aligns with organizational goals, audience growth, and revenue targets.

• Lead the creation of compelling marketing campaigns for individual productions, as well as overarching season-wide initiatives, to reinforce Canadian Stage’s value proposition and strengthen brand presence.

• Collaborate with the Artistic Director and senior leadership team to ensure marketing efforts are closely aligned with artistic programming, institutional priorities, and brand messaging.

• Continuously analyze the competitive landscape to identify trends, opportunities, and emerging best practices to maintain Canadian Stage’s leadership in the arts sector.

• Design and refine integrated marketing strategies that target both new and existing patrons, focusing on compelling messaging across multiple channels (digital, print, media, etc.).

• Build strong relationships with key internal and external stakeholders, including senior leadership, creative teams, and key community influencers, to ensure alignment and success in all marketing efforts.

Audience & Loyalty Growth

• Oversee and ensure the achievement of annual sales and attendance targets, ensuring Canadian Stage consistently meets or exceeds expectations for ticket sales, subscriptions, and audience engagement.

• Develop and implement audience segmentation strategies to drive targeted marketing efforts based on demographic, behavioral, and psychographic data.

• Monitor, analyze, and report on key performance indicators (KPIs) related to audience retention, such as recency, frequency, and monetary value of patron interactions.

• Lead efforts to increase year-over-year (YOY) growth in subscription sales, renewals, and audience retention strategies, ensuring sustained engagement and repeat attendance.

• Develop and optimize customer loyalty programs, ensuring that subscribers and patrons are provided with personalized and meaningful engagement that fosters long-term relationships.

• Use CRM tools (Tessitura) to manage data insights and inform strategic decisions, driving marketing efforts that increase frequency and recency of patron attendance.

Revenue Optimization

• Lead the development and execution of strategies that maximize ticket sales and revenue, including pricing strategies, dynamic pricing, and promotions.

• Use data-driven insights to design and implement ticketing strategies that maximize earned revenue, including upselling (e.g., VIP experiences, premium seating), targeted discounts, and bundled offers.

• Drive initiatives to optimize revenue through add-ons such as donations, merchandise sales, and exclusive access to events or content, encouraging higher-value transactions per patron.

• Implement “nudging” techniques across digital platforms (website, email, social) to encourage desired customer behaviors, including early purchases, higher-value purchases, and renewals.

• Collaborate closely with the ticketing team to streamline purchasing processes, improve conversion rates, and enhance the overall customer experience.

• Analyze ticketing and sales data to identify new opportunities for revenue growth, adjusting marketing campaigns and pricing models as needed to achieve targets.

Partnerships & People

• Lead, inspire, and mentor a high-performing marketing team, setting clear goals and performance expectations, while fostering a collaborative environment that encourages professional growth and innovation.

• Cultivate and maintain relationships with external media partners, journalists, influencers, and organizations to maximize the reach and impact of Canadian Stage’s marketing campaigns.

• Identify and develop strategic partnerships with local businesses, sponsors, and community organizations to amplify marketing efforts, leverage co-marketing opportunities, and engage new audiences.

• Explore innovative partnership opportunities to enhance Canadian Stage’s visibility, reputation, and access to new audiences, while generating additional revenue streams.

• Ensure all external communications align with Canadian Stage’s mission and brand.

• Actively participate in key stakeholder meetings, ensuring that marketing and communications are fully integrated into the broader organizational and fundraising efforts, including board members.

• Promote a culture of collaboration, sharing insights, and encouraging team members to contribute ideas, feedback, and expertise to improve marketing initiatives continuously.

• Manage vendor relationships, including digital marketing agencies, designers, and other external partners, ensuring high-quality deliverables and adherence to timelines and budgets.

Administration and Oversight

• Oversee the marketing department and supervise the staff by setting clear expectations and ensuring their continuing growth and professional development.

• Influence and inspire others to act in an energetic, committed fashion in pursuit of a positive organizational culture.

• Ensure that the necessary organizational structure and guidelines are followed, and that policies, system controls, and procedures are in place and regularly reviewed for effectiveness.

• Prepare and monitor revenue and expense budgets; provide accurate reporting, analysis, and data integration; and oversee the maintenance and integrity of audience records.

• Guide a regular staff review and evaluation process that ensures the highest ethical standards in all departmental activities.

• Lead by example and mentor the marketing staff in utilizing available data and systems to analyze and document fundraising needs and opportunities.

• Ensure revenue goals are met, proactively identify potential shortfalls, and strategize creative options that lead to fulfillment.

• Prepare financial and statistical analysis of marketing initiatives and use this information to improve earned revenue activities.

• Project anticipated revenue and expenses for programs and review progress quarterly with the Executive Director.

• Assess current technology and refine marketing practices to ensure maximum efficiency and results.
• Embrace other administration and oversight roles and responsibilities as needed.

Qualifications:
• 10+ years of progressive experience in marketing and communications, ideally in a senior role within the arts, cultural, or entertainment sectors.

• Strong understanding of audience development strategies, particularly in the context of arts organizations and theatres.

• Proven ability to lead and manage a team, collaborating across departments to achieve shared goals.
• Expertise in digital marketing, including social media strategy, email campaigns, and website optimization.

• Strong analytical skills and experience with marketing data, customer relationship management (CRM) systems, and reporting tools with experience utilizing Tessitura an asset.

• Excellent written and verbal communication skills, with the ability to craft compelling narratives and deliver messaging across diverse platforms.

• A passion for the performing arts, with a deep understanding of the role of marketing in growing and sustaining audiences.

• A collaborative and flexible approach to leadership, able to work in a fast-paced, dynamic environment.

• The ability to develop creative solutions and take a strategic approach to problem-solving.

• A commitment to fostering diversity, equity, and inclusion in all aspects of marketing and audience engagement

• The standard work week is Monday to Friday, with a minimum of two days per week in-office. Occasional evening and weekend hours will be required.

Traits and Characteristics
Collaborative, proactive, dynamic, self-motivated, detail and people-oriented, the Director of Marketing & Communications will be goal oriented and will possess exceptional time management, social and verbal communication skills and value frequent interaction and collaboration with others. The Director of Marketing & Communications will be an experienced professional with the vision to actively pursue the Canadian Stage’s goals with creativity and determination and will have a high degree of personal accountability - with a commitment to exceeding expectations.

The Director of Marketing & Communication will lead marketing strategies and will balance tasks and projects with a sense of urgency and possess superlative interpersonal and communication skills that articulate compelling verbal and written messages for support. A self-sufficient and self-managed
professional with a highly organized strategic approach, the Director of Marketing & Communications will have the ability to achieve organizational objectives with artists, staff, board members, volunteers, and prospective supporters.

This individual will bring a passion for Canadian Stage’s vision, mission, and values, with the ability to bring those to reality, and a commitment to positively impact the organization’s long-term success.

Application Instructions

The Canadian Stage Director of Marketing & Communication search is led by Martin Bragg, Nicola Dawes, and Nancy Webster of Martin Bragg & Associates. To apply in confidence, please email your letter of interest and resume in Word or PDF format to Martin Bragg & Associates at: canadianstage@mbassociates.ca

The deadline for application is 5:00 pm EST on Monday, July 28, 2025. All qualified candidates are encouraged to apply and will receive an acknowledgement of their application. Preliminary interviews will begin immediately, and candidates are encouraged to apply early. No phone calls, please.

Canadian Stage is committed to creating an inclusive and diverse workplace where all voices are valued. We deeply value diverse perspectives and encourage applications from qualified individuals from all cultures, ethnicities, genders, sexual orientations, and abilities. These experiences are essential to enriching our work and strengthening our community.

Land Acknowledgement - This sacred land has held story for thousands of years: stories that live in the fabric of who we are as a nation. Canadian Stage would like to acknowledge and thank the original caretakers and knowledge keepers of this territory: The Anishinaabe Nations (including the Mississaugas of the Credit River), The Haudenosaunee Confederacy, Wendat and Metis Nations. We give thanks to the Nations recorded and unrecorded, acknowledged and unacknowledged, who also share the responsibility for this territory. We honour the Dish With One Spoon Treaty and our responsibility to peaceably share and care for the resources that surround us. We are honoured to be in this meeting place called Tkaronto that many First Nations, Inuit and Metis people from across Turtle Island call home.

Hourly Wage, Salary or Salary Range:

Canadian Stage offers a competitive compensation package with an annual salary of $120,000 - $135,000 commensurate with experience. Additional benefits include: annual vacation, participation in an extended health plan, and retirement benefits.

Application Deadline:

Monday, July 28, 2025

Type of Work:

Full Time

City:

Toronto

Province:

Ontario

Education Level:

High School

Languages:

English

Travel:

Prefered Method(s) of Application:

By E-Mail

Apply Online

URL to Apply Online:

https://www.canadianstage.com/about/jobs/director-of-marketing-communications

Marketing and Communications Coordinator

We are seeking a skilled and passionate Marketing & Communications Coordinator to lead and implement strategic initiatives that promote the Academy’s programs, performances, and legacy. This role is ideal for a creative professional with strong marketing insight, digital fluency, and organizational finesse, who thrives in a fast-paced, arts-focused setting and values contributing to meaningful, educational work.

Qualifications & Competencies

3–5 years of experience in marketing, communications, or arts administration, ideally within a cultural or educational organization.
Strong written and verbal communication skills, with demonstrated ability to tailor content for various platforms and audiences.
Proven experience managing digital marketing campaigns with knowledge of Google Ads, Meta Business Suite, and analytics tools.
High degree of proficiency with MailChimp, Canva, Microsoft Office Suite; experience editing websites using platforms such as WordPress.
Basic video editing skills to produce content for social media and event promotion.
Excellent organizational skills; able to manage multiple priorities and meet deadlines in a fast-paced environment.
Professional, polished, and personable; adept at engaging with students, families, faculty, and external stakeholders.
Collaborative team player with the ability to take initiative and work independently.
Availability for evening and weekend commitments as required.

Assets

Familiarity with the performing arts or dance education
Knowledge of Adobe Creative Suite or similar tools

Key Responsibilties

Marketing, Communications & Brand Development

Develop and execute annual marketing plans to support student recruitment, performances, auditions, and community outreach.
Manage the Academy’s social media channels (Instagram, Facebook, TikTok, LinkedIn), producing engaging and timely content including reels, stories, and highlights that reflect our values and aesthetic.
Plan and monitor paid digital campaigns (Google Ads, Meta Ads), ensuring optimized targeting and strong ROI.
Craft and distribute compelling newsletters and campaign emails using MailChimp; analyze data to refine strategies.
Maintain and update website content to reflect current programming, schedules, and announcements; ensure clarity, accuracy, and brand consistency.
Uphold the Goh Ballet visual and editorial identity across all communication materials—digital and print.
Liaise with local media and community partners; draft press releases and manage media outreach as needed.

Event Promotion & Community Engagement

Promote and support the coordination of performances, auditions, open houses, and outreach initiatives.
Serve as an on-site representative at events to ensure a smooth and professional presentation.
Initiate and manage partnerships with advertising contacts; coordinate reciprocal marketing and sponsorship agreements.

Administrative & Operational Support

Provide timely and thoughtful responses to inquiries from prospective students and families.
Assist in the coordination and logistics of auditions, seasonal assessments, and special projects.
Collaborate with administrative colleagues on seasonal initiatives such as student recruitment campaigns, demonstration events, scholarship tracking, and registration outreach.
Contribute to internal communications, monthly newsletters, and Academy announcements.

Status: Full-Time, In-Person
Location: Vancouver, BC
Start Date: Immediate
Salary: Starting at $65,000 annually, commensurate with experience

Please email your resume, a cover letter, and two writing samples (e.g., newsletter, campaign materials, or social media content) to: positions@gohballet.com
Subject Line: Marketing & Communications Coordinator Application

We thank you for your interest in this position; however, we will only be contacting those selected for interviews. Should you require any accommodation through the application process due to disability we will happily work with you to support your expression of interest in this role and will ensure all interested candidates are considered equally.

To all those that expressed interest, thank you for considering Goh Ballet Academy as your future employer. It is a very special place to work, and we hope each of you finds the best career path that compliments your experience and interest.

Goh Ballet is committed to employment equity through a process which identifies and eliminates any discrimination in the organization’s employment procedures and policies. We encourage applications from qualified individuals who identify as LGBTQ2+, First Nations, Inuit & Métis, people of colour, and people with disabilities. The position will remain open until it is filled.

Hourly Wage, Salary or Salary Range:

65,000 annual salary

Application Deadline:

Tuesday, July 8, 2025

Type of Work:

Full Time

City:

Vancouver

Province:

British Columbia

Education Level:

University (Undergraduate)

Languages:

English

Travel:

Prefered Method(s) of Application:

By E-Mail

Executive Assistant to the Director

We are currently looking to hire a full-time, experienced Assistant to the Director to handle multiple responsibilities, utilize different software for keeping records, and implement strategies which may include social media content creation and management, as well as marketing support. The suitable candidate would also provide vital information management, organizational, and administrative support to the Director at the Vancouver location. If you possess the majority of the essential criteria, we encourage you to apply, and we welcome transferable skills from other industries or backgrounds.

The ideal candidate will be thoughtful and trustworthy, yet resilient, flexible and willing to do what it takes to get the job done to improve our organization and support the Director’s every need. You understand our core values and can play a part in advancing administrative processes, overall operations, and the important work of Goh Ballet Canada.You are an extremely organized, detail-oriented and self-motivated individual. You have experience providing administrative support to high-level executives and can work independently with minimal instruction. An additional benefit would be from previous experience in social media management or digital marketing equipping you to plan and create engaging content and assist in broader communications initiatives.

Qualifications

Post-secondary degree in a related field. (Business administration, arts administration, communications). Equivalent work experience will be considered.
3+ years experience as an Executive Assistant, or in a similar supporting role.
Excellent presentation skills with experience in design and marketing
Ability to work in a fast-paced environment.
Comfortable with technology, specifically using Microsoft Office 365, G-Suite; Canva or Adobe Creative Suite an asset.
Familiarity with social media channels and content, scheduling tools, and content planning is highly valued.
Creative and innovative thinking in relation to problem solving; if you don't know something, you'll seek out the answer.
Flexible, adaptable, robust, and resilient, willing to go above and beyond. You'll care about the little details that make the Director’s day run more smoothly or that make a difference to stakeholders.
The ability to work well under pressure and a proven ability to prioritize, manage and meet conflicting deadlines.
Desire to grow with Goh Ballet Canada, taking on increased responsibility and a diverse range of duties as needed.

Key Responsibilities

Administrative Support:

Provide full secretarial and administrative services i.e. word processing, organizing diaries, travel arrangements, and dealing with, and acting upon, written correspondence and telephone messages, confidential filing, etc. for the Director.
Conserves the Director’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating communications.
Strong organizational and time management skills including maintaining the Director's appointment schedule by planning and scheduling meetings, classes, conferences, and travel.
Prepares reports for the board of directors by collecting and analyzing information.
Prepare budgets, reconcile, and track related income/expenses.
Act as a bridge between artistic, wardrobe and administrative responsibilities relating to productions and events.

Brand Management & Strategy:

Support and track marketing and promotional activities for Goh Ballet Canada (Vancouver & Toronto), including brand management, advertising, web and design collateral.
Contribute to strategic advertising plans & budgets for key campaigns throughout the year.

Marketing & Events:

Oversee all written communications and develop copy for our e-newsletters, advertising campaigns, website, social media accounts and business development content.
Capture and curate regular content (photos, videos, stories) to showcase Chan Hon Goh’s activities, engagements and behind-the-scenes highlights across social media platforms.
Help plan, write, and maintain social media calendars for Chan Hon Goh in coordination with internal teams and external partners.
Liaise with partners and stakeholders to align on social media calendars and cross-promotional events.
Produce branded print and digital design materials for campaigns, sometimes working with external marketing and design agencies.
Manage incoming media inquiries, produce media kits, schedule interviews, & facilitate media personnel on-site.
Support all aspects of planning, logistics and communications for events, photoshoots, and presentations.
Assist with marketing, promotional and sponsorship events as well as ensuring the delivery of any cross-promotional initiatives.

Support Business Development and Communications:

Support the Director in meeting with key external stakeholders who can advance and promote the work of Goh Ballet.
Develop and implement key recruitment initiatives.
Contribute to sponsorship and fundraising initiatives

Operations & Facilities Coordination:

Ensure meeting preparation is carried out and any rooms are booked and set up in advance with all necessary equipment and refreshments.
Contribute to the IT Strategic Plan.
Manage vendor relations.

Salary: $65,000 dependent on experience.
Paid vacation and sick days, time-in-lieu.
Start Date: Immediate.

In your application, please send your resume/CV and a cover letter expressing why you are the right person for this job and indicate your salary expectations. Please email positions@gohballet.com. Subject Header: Application for Assistant to the Director. All applications will be reviewed and considered. We thank you for your interest in this position; however, we will only be contacting those selected for interviews.

Hourly Wage, Salary or Salary Range:

65,000 annual salary

Application Deadline:

Thursday, July 10, 2025

Type of Work:

Full Time

City:

Vancouver

Province:

British Columbia

Education Level:

University (Undergraduate)

Languages:

English

Travel:

Prefered Method(s) of Application:

By E-Mail

Arts Administration Intern

Playwrights Guild of Canada (PGC) – Arts Administration Internship

July 14, 2025– Mar 20, 2026

Remote or hybrid work (Toronto, Ontario)

35 hours per week, $22.00 per hour

Deadline for applications: July 3, 2025

Please send a cover letter and resume to applications@playwrightsguild.ca with the subject: CHRC Arts Administration Internship

The Playwrights Guild of Canada (PGC) is a national arts service organization serving playwrights across the country. PGC’s services are run by a 5-person administrative team, with an office located at 44 Victoria St., Toronto, ON. The organization offers contract leadership, a national awards program, professional development programming, research & advocacy, supports play reading series, manages amateur rights and runs an online bookstore.

The organization has a 50+ year history of working collaboratively with individual artists and cultural organizations across the country. This position offers training and development in arts management and administration. The Arts Administration Intern will have the opportunity to work as part of Playwrights Guild of Canada’s team, to provide services to PGC’s members and gain management experience. Skills and experience will be gained in project management, membership coordination, professional and amateur contracts, database management, board and committee support, communications, fiscal management, donor relations, and special events planning.

Responsibilities will include:

Management of existing programs
Management of special events
Management of outreach activities
Image and design updating
Website updates
Research and statistics for the cultural sector
Volunteer engagement
Project management
Communications planning and implementation
Social media marketing
Feature articles
Media research
Press release preparation
Newsletter preparation
Policy review
Budget preparation and reporting
Financial management and oversight
Accounting updates
Regular filings
Governance structure
Email management
Cloud files updates
Database updates
Tracking progress
Reporting

Candidates must have a university or college degree or diploma in arts administration, writing, performing or fine arts, or business. See further criteria below. This is a developmental position, meant to hone and expand skills, and to offer practical application experience.

The ability to work effectively with software such as MicroSoft365, Word and Excel, email, web research, social media is essential. PGC will provide training in database, website CMS, and financial software.

Good organizational skills, attention to detail, and the ability to manage several projects simultaneously are essential. Excellent verbal and written communication skills are required.

A genuine interest and desire to work in the arts, and previous experience in some form of arts activity will be considered assets.

The ability to work independently and proactively, but also to take direction as required; tact, integrity, and maturity are important qualities for this position.

We value collaboration and creativity. We value curiosity, a desire to learn, teamwork and flexibility. Dedication to respect, openness, and inclusion are paramount.

Playwrights Guild of Canada welcomes applications from all qualified candidates, and prioritizes those from historically marginalized groups including Indigenous, Black, other racialized groups, persons with disabilities and LGBTQ2SIA+. Applicants from these communities may self-identify as they are comfortable. If accommodation is needed to participate in the job application process, candidates will be welcomed and encouraged to contact the PGC office for assistance. Our office building is accessible and therefore suitable for candidates of different abilities.

Candidates must meet the criteria of the Young Canada Works in Heritage funding program to be considered for the position. Candidates must be either Canadian citizens, permanent residents or have refugee status. Candidates must be legally entitled to work in Canada. Candidates must be between 16 and 30 years of age at the start of employment. Candidates must be a college or university graduate. The top 3 candidates will be asked to register and be vetted by YCW before any employment offer.

Hourly Wage, Salary or Salary Range:

$22/hr

Application Deadline:

Thursday, July 3, 2025

Start Date:

Monday, July 14, 2025

Type of Work:

Full Time

City:

remote hybrid

Province:

Ontario

Education Level:

University (Undergraduate)

Languages:

English

Travel:

Prefered Method(s) of Application:

By E-Mail

Senior Director, Marketing

The Senior Director, Marketing (Senior Director) will lead the Festival’s audience development strategies, deepening relationships with its patrons, attracting new audiences and supporting each step of the visitor experience. The Senior Director will guide the work of a team of leaders dedicated to meeting revenue expectations and relationship building metrics working closely with advancement and education. Deeply versed in digital and experiential marketing, the Senior Director will play a key role in achieving the Festival’s ambitious earned and contributed revenue targets. This role will lead the implementation of the Festival’s brand strategy, which is comprised of three layers: the overarching brand, the annual season, and the individual productions and events, including the Forum, the Lab, education offerings, STRATFEST@HOME and the touring and outreach activities.

Roles and Responsibilities
Strategic Leadership and Marketing
• Develop and oversee the implementation of integrated marketing plans designed to meet ambitious revenue targets in collaboration with the position’s key direct reports.
• Formulate the profile of the Festival’s target markets, tracking the effectiveness of the marketing tactics against the audience segments, improving bottom-line results.
• Articulate a clear value proposition associated with the brand and ensure the proposition is integrated into compelling copy and the work of the marketing, audience engagement, publicity, sponsorship, and communications teams.
• Establish, implement, and evaluate short- and long-range departmental objectives, policies, and operating procedures to ensure goals are met or exceeded.
• Regularly analyze sales data and competitive activity and share with the Festival senior team, together with observations and recommendations.
• Recruit, manage, and provide direction and support to employees, fostering professional development, effectively managing performance and maintaining a caring and inclusive work environment.
• Guide the work of the Marketing, Publicity, Audience and Community Engagement, Film Production & Distribution, Corporate Sponsorship, and Analytic teams setting the overall plan and supporting the leaders regularly in the execution of those plans.
• Advise colleagues on programming choices based on knowledge of target markets, competitive offerings, emerging social issues, and internal competencies.
• Identify and develop new customers, build loyalty among existing customers, and win back lapsed customers.
• Generate the evolution of a brand strategy that supports the Festival’s strategic goals and objectives.
• Oversee and direct the evolution of the Festival’s web and digital presence with the goal of optimizing revenue.
• Nurture positive relations with the Board of Directors, delivering information in a consistent and effective manner, which includes as staff support to the Marketing Committee and serving on ad-hoc committees as they arise.
• Embrace other strategic leadership and marketing duties as needed.

Audience Engagement and Partnerships
• Govern the functions of the Audience Engagement department to meet annual net ancillary revenue targets from commercial business units (cafes and catering, retail, parking, non-Forum tours, Front of House).
• Maintain regular contact with internal and external stakeholders, working to ensure consistent communication towards developing a common brand and reputation.
• Forge and nurture connections with local, provincial, and national tourism agencies, and with other cultural organizations within Canada and beyond.
• Steer a ‘Sense of Occasion’ strategy, which encompasses all aspects of the patron experience with the twin aims of enhancing those experiences and encouraging loyalty.
• Promote, develop, and maintain positive relations with partners, vendors, and distributors.
• Embrace other audience engagement and partnerships duties as needed.

Revenue Generation and Public Visibility
• Orchestrate the functions and team supports designed to meet annual corporate sponsorship, corporate membership, and advertising revenue targets.
• Guide the development of the Festival’s website and the selection and implementation of the customer relationship management system in collaboration with the IT Director.
• Lead the functions designed to expand the Festival’s brand beyond the stage, specifically the film and digital content. Support the team in identifying plays to be filmed and exploiting the use of these films on the streaming platforms and other channels including the Festival’s own streaming service Stratfest@Home.
• Inspire the development of the key art to promote each season and the individual productions, events, and experiences in consultation with the Artistic Director.
• Oversee the budgets for the Marketing, Publicity, Audience and Community Engagement, Film Production and Distribution, Corporate Sponsorship, and Analytic departments, setting the revenue and expense targets and submitted quarterly forecasts.
• Lead the Festival’s demand pricing strategy in collaboration with the Executive Director.
• Generate and administer marketing plans in relation to government funding opportunities.
• Develop and deliver strategies on Festival earned revenue opportunities around gift shop sales, merchandise, and food and beverage.
• Report on marketing campaign and sales/revenue achievement at Board and Finance Committee meetings.
• Serve as staff lead to the Marketing Committee by both reporting to the Committee and soliciting its feedback and advice.
• Liaise with the advancement department on the development of the annual communication/solicitation plan and review materials to ensure they are consistent with brand standards.
• Embrace other revenue generation and public visibility duties as needed.

Traits and Characteristics
The Senior Director will be an exceptional team builder who is capable of working individually and collaborating across complex teams, contributing with little need for individual recognition. They will serve with a high level of integrity, discipline, and an ability to function well under pressure. The Senior Director will ensure high professional standards for themselves and the team. With a drive to achieve goals and be resourceful, they will focus on how new ideas, methods, and opportunities can deliver practical and extraordinary results.

Other key competencies include:
• Leadership and Teamwork – The capability to communicate convincingly in public presentations, small group discussions, and written and verbal communications while motivating others with knowledge, enthusiasm, and direction.
• Problem Solving and Self Starting – The capacity for a strong work ethic and overcoming problems through the consideration of many vantage points.
• Professional and Personal Accountability – The integrity to be answerable to supervisors, colleagues, and the public, for personal and professional actions and decisions.
• Goal Orientation and Time and Priority Management – The dexterity to manage, prioritize, and complete multiple complex tasks based on setting clear objectives and actionable plans.

Qualifications
A minimum of 10 years of senior experience in marketing is required from work in the creative industries, tourism, consumer marketing, or other fields, but preferably in a nonprofit and arts-based environment. A proven track record of leadership in marketing, branding, budgeting, forecasting, technology, the use of Customer Relationship Management software, and advancing the mission of a similar complex organization, is a must. A master’s degree in marketing, communications, or business administration or equivalent experience is an asset, as is demonstrable passion and enthusiasm for theatre. Outstanding interpersonal, written, and verbal skills in English are required. Residency in proximity to the Festival’s main offices in Stratford is required to facilitate working on-site. Those currently eligible to work in Canada, as well as international applicants who would need immigration support, are more than welcome to pursue this unique opportunity.

Compensation and Benefits
The Stratford Festival provides a competitive and equitable compensation package. There is a comprehensive group benefits package includes health, dental, vision, an RRSP matching program, Manager lieu days on top of vacation time, and complimentary opening night tickets. The Festival is committed to providing meaningful rewards that reflect the value of the team members, while promoting wellbeing, engagement, and work life balance.

Applications and Inquiries
As part of an inclusive process, interested applicants are invited to inquire and/or submit a cover letter that uplifts their qualifications for the outlined position, and a resume that highlights a chronological career progression, education, and associated accomplishments.

If you don’t meet all the criteria outlined in the position but are interested in the position, please reach out to Arts Consulting Group for a conversation. The Stratford Festival is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act. Arts Consulting Group will work with applicants requesting accommodations at any stage of the hiring process. To submit materials (electronic submissions preferred), please visit https://artsconsulting.com/opensearches/stratford-festival-seeks-senior-....

It is a great privilege to gather and share stories on this beautiful territory, which has been the site of human activity—and therefore storytelling—for many thousands of years.

This territory is governed by two treaties. The first is the Dish With One Spoon Wampum Belt Covenant of 1701, made between the Anishinaabe and the Haudenosaunee Confederacy, an agreement to set violence aside and peacefully share and care for the land in the Great Lakes Basin. The second is the Huron Tract Treaty of 1827, an agreement made by eighteen Anishinaabek Chiefs and the Canada Company, an agency of the British Crown. As an organization and as individuals, we at the Stratford Festival are in a process of learning how we can be better treaty partners.

Stratford Festival wish to honour the ancestral guardians of this land and its waterways: the Anishinaabe, the Haudenosaunee Confederacy, the Wendat and the Attiwonderonk. Today many Indigenous peoples continue to call this land home and act as its stewards; this responsibility extends to all peoples, to share and care for this land for generations to come.

Application Deadline:

Saturday, July 19, 2025

Type of Work:

Full Time

City:

Stratford

Province:

Ontario

Education Level:

High School

Languages:

English

Travel:

Prefered Method(s) of Application:

Apply Online

URL to Apply Online:

https://artsconsulting.com/opensearches/stratford-festival-seeks-senior-director…

Director of Production

About the Position

Reporting to the Executive Director and Artistic Director, the Director of Production is critical to the artistic success of the company and is responsible for all aspects of producing The National Ballet’s performances, programmes and events. The Director of Production works closely with the senior management team and plays a key role in institutional strategic planning, ensuring production development and long-term scheduling align with and fulfill the Artistic Director’s vision.

Responsibilities

Oversees daily operations of the Production Department, including the costume shop at the Walter Carsen Centre, the Gretchen Ross Production Centre, as well as production activities at the Four Seasons Centre for the Performing Arts
Leads and contributes to annual season planning and touring strategy, offering sound operational insight while serving as a member of the Executive Team
Develops comprehensive production and touring budgets for current and future seasons, including special projects—covering ongoing operational costs, touring expenses, new production builds, and the maintenance of existing productions and facilities
Authorizes all Production Department expenditures, including payroll, procurement, and service contracts
Provides insight and guidance with designers in the development of new works, develops estimates and leads the execution of scenery, props and costumes
Leads all IATSE negotiations and acts as the principal liaison with union leadership to implement, manage, and uphold compliance with collective bargaining agreements (I.A.T.S.E. Locals 58, 828, 822, and the International)
Fosters cross-departmental relationships through clear communication, collaborative engagement, transparent information sharing, and alignment with other departments.
Leads the production team, proactively resolves operational challenges, and oversees hiring, contracting, and management of personnel as needed.
Other related duties, as assigned.

Qualifications

Education & Leadership: Post-secondary education in a technical theatre or production, complemented by a minimum of ten (10) years of senior-level experience directing large-scale theatrical or live performing arts productions. Proven leadership supervising IATSE union stagehands and navigating complex union environments.
Technical Expertise: Deep knowledge of all facets of stagecraft and production, including scenic construction, rigging, automation, lighting, and video technologies. Significant experience aligning ballet repertoire with technical production demands considered a strong asset.
Operational Strength: Demonstrated proficiency in scheduling, budgeting, and personnel management, with a strategic approach to resource planning and workflow optimization.
Project & Communication Skills: Outstanding project management capabilities, with superior organizational and communication skills to guide teams and stakeholders through high-pressure timelines and evolving priorities.
Interpersonal Acumen: Exceptional interpersonal skills, fostering respectful and productive relationships across internal teams and external partners
Strategic Agility & Hands-On Approach: Ability to operate effectively at a strategic leadership level while remaining hands-on and action-oriented when necessary.
Resilience & Composure: Capable of maintaining calm, focus, and progress under pressure, while managing multiple priorities in dynamic environments.
Health & Safety Competency: Solid understanding of occupational health and safety legislation and industry best practices.
Familiarity with orchestral operations, a strong asset.
Proficiency with the MS Office Suite, Outlook, Vectorworks and SharePoint. Experience with performing arts scheduling and calendar software.

Compensation
We strive to offer competitive, market-based compensation. During the interview process, we will work closely with you to determine a salary package that is commensurate with your experience and background. We understand the importance of work-life balance and are committed to supporting our employees’ overall wellbeing and productivity. We offer a range of benefits and perks to assist in maintaining this essential equilibrium, subject to change:

Complimentary season tickets to performances at the Four Seasons Centre for the Performing Arts
Comprehensive Health & Dental and Paramedics Benefits package, including a Health Spending Account
Company-matched Defined Contribution Pension Plan
Counselling services and wellbeing resources through our Employee and Family Assistance Program
Summer Fridays off in July

Working Conditions

Evenings and weekends are required beyond standard office hours during performance months. Occasional travel will be required for national and international tours, as needed.
Primarily work out of the head office, The Walter Carsen Centre, located at 470 Queens Quay West, Toronto
Occasional work out of the Gretchen Ross Production Center, 155 Nantucket Blvd, Scarborough and the Four Seasons Centre for the Performing Arts, located at 145 Queen Street West, Toronto

Direct Reports:

Associate Director of Production
Technical Director
Lighting Coordinator
Wardrobe Supervisor
Road Crew Heads
Production Centre Heads —Carpenters, Scenic Artists, Props
CAEA Stage Managers

Application Process

Qualified candidates are to forward their resume and cover letter in a single PDF document to HR@national.ballet.ca with the subject heading: "Director of Production” by no later than June 30, 2025. Your cover letter should outline your interest in the role and the date you would be available to start. Please include the contact information of two (2) to three (3) professional references and where you found the position listed. Resumes will be reviewed as soon as they are received. We thank all applicants for their interest; however, only those selected for an interview will be contacted. The successful candidate will be required to participate in a Criminal Background Check.

The National Ballet of Canada is committed to taking every reasonable precaution for the protection of health and safety for workers as required by the Occupational Health and Act (OHSA). We are also committed to compliance with all applicable public and occupational health and safety, human rights, privacy and other laws. We recommend that all employees follow the guidance regarding vaccinations and boosters provided by Health Canada.

All applicants must be legally entitled to work in Canada. Should it be determined that any background information provided be misleading, inaccurate or incorrect, we reserve the right to discontinue with the consideration of your application.

Statement of Intention and Accommodation

The National Ballet of Canada is committed to fostering an inclusive, accessible, and equitable environment where employees feel valued and respected. The organization is committed to reflecting the diversity of our community, our city, and our country, and strives to ensure its recruitment and selection processes are bias-free. As such, we welcome and encourage applications from qualified candidates of all cultures, ethnicities, gender identities, sexual orientations, and abilities. The recruiting team will work with applicants requesting accommodation at any stage of the hiring process.

Application Deadline:

Monday, June 30, 2025

Type of Work:

Full Time

City:

Toronto

Province:

Ontario

Education Level:

University (Undergraduate)

Languages:

English

Travel:

Yes

Prefered Method(s) of Application:

By E-Mail

Executive Director - Goh Ballet

Goh Ballet Canada | Vancouver & Toronto | www.gohballet.com

Goh Ballet Canada is seeking an accomplished and visionary Executive Director to lead its strategic and operational initiatives, ensuring the ongoing success and sustainability of one of Canada’s most respected dance institutions. Reporting to and working in close partnership with Chan Hon Goh, C.M., D.Litt., General and Artistic Director, the Executive Director will provide strong leadership across finance, administration, development, marketing, and stakeholder engagement. This is an exciting opportunity for a values-driven leader to join an organization at a moment of growth and transformation—including the opening of a new, custom-built facility at Oakridge Park in Vancouver in 2026—and to help shape the future of ballet in Canada.

About Goh Ballet
Founded in 1978, Goh Ballet Canada has trained generations of dancers through its Academy and Youth Company programs. With campuses in Vancouver and Toronto, the organization offers a holistic and inclusive approach to dance education that emphasizes technical excellence, artistic development, and community engagement. Goh Ballet is celebrated for its annual production of The Nutcracker, national and international performance opportunities, and its role in fostering the next generation of professional artists.

Position Overview
The Executive Director will be responsible for ensuring the operational, financial, and administrative health of the organization, supporting its growth and mission through:

• Strategic Implementation: Support and help realize the Artistic Director’s vision; lead the development and execution of strategic plans.

• Financial Oversight: Oversee the annual budget, financial reporting, and long-term sustainability planning.

• Fund Development: Drive contributed revenue through business development fundraising campaigns, donor cultivation, sponsorship, and strategic partnerships.

• Marketing & Communications: Build brand visibility and expand audience engagement across digital, print, and community channels.

Human Resources & Operations: Manage cross-campus staff teams, ensure organizational compliance, and maintain a positive, professional workplace culture.

• Facilities Management: Participate in the planning and execution of the new Vancouver home at Oakridge Park, including operational readiness and stakeholder coordination.

• Board Governance: Collaborate with the Goh Ballet Canada Society’s Board of Directors to ensure strong governance and transparent decision-making.

Key Qualifications
• Senior-level experience in arts administration, non-profit leadership, education, or a related field
• Proven track record in financial management, organizational development, and team leadership
• Fundraising and donor relations experience with knowledge of Canadian charitable giving
landscape
• Strategic thinker with strong communication skills and the ability to foster partnerships
• Experience managing complex operations and multi-site programming
• Commitment to artistic excellence, youth empowerment, and accessibility in the arts
• Knowledge of the dance sector is an asset; enthusiasm for the performing arts is essential

Location
This is a full-time position based in Vancouver, with regular collaboration and occasional travel to Toronto.

To Apply

Goh Ballet’s Executive Director Search is led by Martin Bragg and Nicola Dawes of Martin Bragg & Associates. If this position looks interesting, please email us for the full Position Profile and application instructions at gohballet@mbassociates.ca Applications will be reviewed immediately, and the deadline is 5:00 p.m. on June 27, 2025.

Hourly Wage, Salary or Salary Range:

An annual salary, of $150,000 - $175,000 commensurate with experience, with three weeks of paid vacation and health spending account of $2,500 annually.

Application Deadline:

Friday, June 27, 2025

Type of Work:

Full Time

City:

Vancouver

Province:

British Columbia

Education Level:

High School

Languages:

English

Travel:

Yes

Prefered Method(s) of Application:

By E-Mail

URL to Apply Online:

https://www.gohballet.com/content/wp-content/uploads/2025/05/Goh-Ballet-Academy-…

Executive Director

Job Title: CreativePEI Executive Director

Location: Charlottetown, Prince Edward Island

About Us: CreativePEI is dedicated to supporting and advancing the arts, culture, and creative industries on Prince Edward Island. We collaborate with various creative industry associations to provide information, networking opportunities, training, advocacy, and shared services, working to improve the outcomes and incomes of our vibrant creative community.

Position Overview: The Executive Director is the driving force behind CreativePEI's strategic vision, connecting the dots between artists, non-profits, culture sector workers, funders, and policymakers. With a passion for the arts and culture sector, the ED will be responsible for leading a small team while championing PEI's creative economy at local, regional, and national levels. For more information regarding current and future projects, please refer to CreativePEI’s Strategic Action Plan 2024-2027.

Key Responsibilities:

Provide leadership and direction to the organization.
Develop and implement long-term strategic plans.
Communicate effectively with stakeholders, staff, and the community.
Build and maintain relationships within the creative sector and beyond.
Secure funding and resources to support initiatives.
Oversee projects from inception to completion.
Manage an annual operating budget of approximately 900K to ensure fiscal responsibility.
Advocate for the interests of the creative sector.
Understand and address the needs and challenges of creative professionals.
Adapt to changing circumstances and opportunities.
Represent CreativePEI on provincial committees and at national forums.

Qualifications:

Proven leadership experience in a similar role
Strong strategic thinking and planning skills
Excellent communication and networking abilities
Experience in fundraising and financial management
Experience managing teams of 8+ people
Demonstrated track record of successful grant writing
Demonstrated experience in the arts and culture sector, with an understanding of the unique challenges and opportunities facing artists & arts workers
Project management expertise
Advocacy skills and a passion for the creative sector
Empathy and understanding of the challenges faced by creative professionals
Flexibility and adaptability
French language skills are not mandatory, but are an asset

Why Join Us? At CreativePEI, you will have the opportunity to make a meaningful impact on the arts and culture community in Prince Edward Island. You will work alongside a dedicated team of eight plus passionate professionals committed to supporting and advancing the creative sector. We offer a collaborative and supportive work environment where your ideas and contributions will be valued.

CreativePEI is committed to diversifying the arts sector and welcomes applications from individuals who identify as Indigenous, Black, people of colour, 2SLGBTQIA+, or members of other underrepresented groups. We recognize that lived experience can be just as valuable as formal education. If you have relevant experience that qualifies you for this role, we encourage you to explain how your background has prepared you and how you hope to grow in this position.

Accessibility accommodations will be made for individuals with specific access needs, including opportunities for flexible scheduling.

Salary: $65,000 to $75,000 based on experience.

Position Details:

Full-time position (37.5 hours/week).
Some evening and weekend work is required for events.
Occasional travel throughout PEI and to regional/national events.
A hybrid work arrangement is possible with minimum in-office requirements.
Health benefits issued by the Greater Charlottetown Chamber of Commerce.
A six-month probationary period for both the successful candidate and CreativePEI.
Retirement plan benefits start after a successful probationary period.

How to Apply: Interested candidates are invited to submit their resumes and cover letters and provide three references reinforcing their qualifications and vision for CreativePEI. Please send all required information to assistant@creativepei.ca by June 13, 2025.

Selection Process:
Application Deadline: June 13, 2025
Interviews: July 4 & 7, 2025
Anticipated Start Date: September - November 2025

We look forward to hearing from you!

Hourly Wage, Salary or Salary Range:

$65,000 to $75,000 (based on experience)

Application Deadline:

Friday, June 13, 2025

Type of Work:

Full Time

City:

Charlottetown

Province:

Prince Edward Island

Education Level:

University (Undergraduate)

Languages:

English

Additional Languages:

French

Travel:

Prefered Method(s) of Application:

By E-Mail

President and Chief Executive Officer

President and Chief Executive Officer
OTTAWA, ONTARIO

Taking the helm at Canada’s premier performing arts organization and a champion for the performing arts in Canada, the President and CEO will report to a committed Board of Trustees and lead the NAC’s superb artistic and senior management teams. This is an exciting opportunity to provide the vision and leadership necessary to guide the organization into its next phase of growth. The President and CEO will lead a dynamic and resilient organization, working within the NAC’s mandate, respecting its vision and values, and ensuring that a commitment to equity, diversity, inclusion, accessibility, anti-racism, and reconciliation with Indigenous peoples guides the organization’s actions.

With leadership experience in a performing arts organization of complexity, the President and CEO will understand the distinct artistic communities and practices across Canada, and a strong advantage will be the ability to navigate in both official languages. A strategic leader, the President and CEO will drive the development of bold initiatives that advance the NAC’s mandate on its home stages and across the country, including creating ambitious new Canadian work in theatre, dance, and music; partnering on innovative initiatives to support renewal of the performing arts; and ensuring that all Canadians feel welcome at the NAC. This is an exceptional opportunity to build upon the NAC’s strong reputation as a house of dreams for the performing arts.

The National Arts Centre (NAC) presents, creates, produces, and co-produces performing arts programming across various streams — the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety — and nurtures Canada’s next generation of audiences and artists. Located on the unceded territory of the Anishinabeg Algonquin Nation, the NAC has multiple performance spaces, public areas for education and events, and some of the most iconic views of important landmarks in our nation’s capital.

The NAC welcomes applications from candidates who can help meet the organization’s vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. Candidates are encouraged to self-identify in the recruitment process.

Position: DM1 Level
Salary Range: $248,400 - $292,200 per year
Performance Award: Eligible for a performance award of up to 15% of the assigned salary.
Note: In addition, a variety of perks and benefits are offered that can be tailored to the individual, ensuring a comprehensive and competitive compensation package.

Applications will be reviewed immediately upon receipt. To apply in confidence, please submit a resume and letter of interest to https://apptrkr.com/6233460.

Présidente et cheffe de la direction ou président et chef de la direction
OTTAWA (ONTARIO)

À la barre de la plus grande organisation des arts de la scène au Canada et véritable champion ou championne des arts de la scène au pays, la personne titulaire de ce poste relève du conseil d’administration et dirige les merveilleuses équipes de direction artistique et de haute direction du CNA. À ce titre, elle aura une formidable occasion d’apporter la vision et le leadership requis pour guider l’organisation dans sa prochaine phase de croissance. Elle tiendra les rênes d’une organisation dynamique et résiliente; son travail s’inscrira dans le mandat du CNA et se fera dans le respect de la vision et des valeurs de l’organisation, en veillant à ce que les principes d’équité, de diversité, d’inclusion, d’accessibilité, d’antiracisme et de réconciliation avec les peuples autochtones guident ses actions.
La personne idéale possède de l’expérience à la tête d’une organisation d’une certaine complexité dans le domaine des arts de la scène; elle connaît les diverses communautés et pratiques artistiques de tout le Canada. La connaissance des deux langues officielles est un atout de taille. Leader stratégique, la personne titulaire du poste pilotera l’élaboration de nouvelles initiatives audacieuses permettant au CNA d’accomplir son mandat sur ses scènes et partout au pays, notamment en appuyant la création d’œuvres canadiennes ambitieuses en théâtre, en danse et en musique, en nouant des partenariats autour d’initiatives novatrices soutenant le renouveau du secteur des arts de la scène, et en créant un espace où chaque personne se sent la bienvenue. Ce poste offre une chance exceptionnelle d’amener le Centre national des Arts à consolider son excellente réputation et à nourrir les imaginaires sur la scène et au-delà.

Comme diffuseur, créateur, producteur et coproducteur, le Centre national des Arts (CNA) propose une offre artistique des plus variées dans chacun de ses volets de programmation – Orchestre du CNA, Danse, Théâtre français, Théâtre anglais, Théâtre autochtone, et Musique populaire et variétés – et cultive la prochaine génération d’artistes et d’auditoires du Canada. Situé sur le territoire non cédé de la Nation anishinabe algonquine, le CNA comprend plusieurs aires de spectacle, des espaces publics pour la tenue d’activités éducatives et d’événements divers, et des vues imprenables sur certains des lieux les plus emblématiques de la capitale nationale.

Les candidatures de personnes qui peuvent nous aider à concrétiser notre vision et contribuer à la diversité des expériences vécues, des perspectives et des approches au CNA sont d’un intérêt particulier pour nous. Faites partie d’une communauté inclusive qui met tout en œuvre pour éliminer les obstacles à l’accessibilité, ainsi qu’au bien-être, au potentiel et à la réussite du personnel. Le CNA recherche activement des candidatures de femmes, de personnes autochtones, noires et de couleur, de membres des communautés 2ELGBTQIA+ et de personnes en situation de handicap. Nous vous encourageons à déclarer votre appartenance à ces groupes lors du processus de recrutement.
Poste : Niveau DM1
Échelle salariale : 248 400 $ - 292 200 $ par an
Prime de performance : Admissible à une prime de rendement pouvant atteindre 15 % du salaire attribué.
Remarque : De plus, divers avantages sociaux sont offerts, personnalisables et garantissent une rémunération globale et compétitive.

Les candidatures seront examinées dès leur réception. Pour postuler en toute confidence, envoyez votre CV et une lettre de motivation à l’adresse suivante : hring@caldwell.com.

Hourly Wage, Salary or Salary Range:

$248,400 - $292,200 per year

Application Deadline:

Thursday, May 21, 2026

Type of Work:

Full Time

City:

Ottawa

Province:

Ontario

Education Level:

University (Undergraduate)

Languages:

English

Travel:

Prefered Method(s) of Application:

Apply Online

URL to Apply Online:

https://apptrkr.com/6233460

Manager, People & Culture

Position: Manager, People & Culture
Type: Full-time Permanent
Reports to: Director, Planning & Operations
Direct Reports: None
Salary Range: $72,111 - $95,373
Expected Starting Salary: $72,500 - $76,000
Position Level: Manager (Tier 2)
Start Date: July 2025

Toronto Arts Council & Toronto Arts Foundation meet or exceed the standards set by Ontario Living Wage.

Benefits: Medical, dental, prescription drugs and hospital coverage, life and long-term disability insurance, effective three months following the start date. Following the first year the position offers a matching contribution towards a group RRSP of up to 4.5% of salary.

Note: Toronto Arts Council and Foundation are currently piloting a 4-day work week.

Summary:
Under the direction of the Director, Planning & Operations, with the tenets of Progressive HR and values of equity and access at the heart of their work, the Manager, People & Culture upholds the mission, vision and values of Toronto Arts Council and Foundation (TAC/F).

This position will be responsible for the administration, coordination, and operation of HR functions to support the success and well-being of the organizations’ employees and workplace culture.

The Manager will advance strategic goals, priorities and objectives within their areas of responsibility, including guiding all aspects of Human Resources: recruiting & retention, benefits, hiring & onboarding, performance management, compliance, training and development and overall HR administration.

Responsibilities:

Recruitment
• Establish recruitment & hiring policies for TAC/F
• Collaborate with appropriate staff to guide recruitment and hiring processes for all employees including crafting job descriptions, interviewing, reference checks and extending job offers
• Manage and conduct onboarding and orientation for new employees
• Develop and standardize onboarding expectations, schedules, protocols, and procedures across the organization

Professional Development
• Assess organizational needs and identify opportunities for management and employee professional development and growth
• Identify personnel challenges or talent gaps and collaborate to develop solutions to address them
• Identify and coordinate ongoing training for staff, including skills-based training, equity & access training, coaching, and other learning as needed
• Design and implement a management training program for supervisory staff.

Performance Management
• Oversee performance management activities including ongoing feedback, documentation of performance issues, annual performance evaluations, and performance improvement plans
• Collaborate with staff and leadership to develop and implement new performance management approaches and systems
• Provide coaching and resources to help resolve and prevent interpersonal and team conflicts and adapt to different leadership styles.
• Maintain knowledge of industry trends and best practices in equitable and Progressive HR, workplace development and change management

Progressive & Equitable HR Policy
• Develop and update workplace policies and practices following all applicable laws and regulations
• Provide guidance to ensure compliance with all employment-related laws and regulations
• Maintain knowledge of employment regulations and implement appropriate policies to ensure regulatory compliance and reduce exposure to legal risks
• Maintain knowledge of industry trends and best practices in Equitable HR and equitable practices

Culture and Employee Well-being
• Serve as HR contact for all employees
• Proactively engage employees to improve working relationships, build morale, and increase productivity and retention
• Benefits administration; keep staff informed on benefits program and resources

Compensation Framework
• Maintain the organization’s compensation framework, ensuring the organization remains competitive within its market, and that the framework is consistently applied.

Key qualifications:
· 5+ years of Human Resources generalist experience working with the tenets and or values of Progressive HR
· Working knowledge and applicability of employment, privacy, and Occupational Health and Safety (OHS) legislation across provincial and territorial jurisdictions
· Strong coaching and analytical skills
· Proven ability to foster and maintain effective working relationships with internal and external contacts
· Sensitivity to employee issues and understanding the importance of diplomacy and confidentiality
· Sound judgment, high level of integrity, and emotional intelligence
· Detail-oriented, adaptable to change, and capable of prioritizing in a fast-paced environment
· Clear and concise verbal and written communication skills; active listening skills
· Demonstrated experience working from a lens of equity & access
· Excellent interpersonal, facilitation, and consultative skills
· Proficiency in MS Office 365 applications including Word, Excel, Teams, SharePoint, OneDrive, PowerPoint, and Outlook.

Assets
· Certified Human Resources Professional (CHRP)/Chartered Professional in Human Resources (CPHR) designation or progress towards this designation is considered an asset
· Experience working in a non-profit arts organization is considered an asset
· Completion or progress towards a recognized human resources management certificate or degree is considered an asset

Other Duties:
Performs other duties as assigned by the Director, Planning & Operations.

Conflict of Interest restrictions:
The Manager, People & Culture may not work in any paid or volunteer capacity with organizations and collectives that apply to or receive funding through TAC grants programs.

To apply: Please submit a cover letter and resume in a single pdf attachment to Andrew Suri, Director, Planning & Operations, at andrew@torontoarts.org, with subject line: Manager, People & Culture, by 5 pm June 5, 2025.

Toronto Arts Council/Toronto Arts Foundation is an equal opportunity employer and is committed to diversity and inclusiveness in its employment. We welcome applications from individuals who identify as belonging to our equity priority groups: Persons of Colour, Deaf Persons, Persons with Disabilities, Persons Living with Mental Illness, Indigenous, and 2SLGBTQIAP.

Accessibility
Toronto Arts Council/Toronto Arts Foundation adheres to the Accessibility for Ontarians with Disabilities Act (AODA) and is committed to providing an inclusive and barrier-free experience to candidates with accessibility needs. Requests for accommodation can be made at any stage of the recruitment process and may include:
• Providing alternative formats of this document on request (audio transcript, ASL video)
• Accepting applications in point form, through video and/or voice memo
• ASL interpretation, captions on Zoom, or meeting by phone for candidates selected for an
interview
• Other accommodation as requestedIf you require accommodation, please send an email to andrew@torontoarts.org.

Hourly Wage, Salary or Salary Range:

$72,500 - $76,000

Application Deadline:

Thursday, June 5, 2025

Start Date:

Tuesday, July 15, 2025

Type of Work:

Full Time

City:

Toronto

Province:

Ontario

Education Level:

College/Cegep

Languages:

English

Travel:

Prefered Method(s) of Application:

By E-Mail

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