Audience Sales and Services Manager

Audience Sales and Services Manager

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

As an integral part of the Marketing & Communications team, the Audience Sales and Services Manager leads the Audience Services team to help facilitate, promote, and provide an exceptional audience experience for all Banff Centre public events.

Specifically, this position will be responsible for managing the front facing services that include the Box Office and Front of House, as well as financial management and operations of the ticketing process and ushering services. This includes hiring, training and supervision of the box office and usher staff, developing regular sales reports, maintaining an audience database, and assisting Marketing & Communications in sales, audience and event development.

Roles and Responsibilities

Reporting to Executive Director, Marketing & Communications, below are some key accountabilities:

Business and Financial Planning

- Develops an operational plan for the Box Office and Front of House, which addresses hours/days of operation, budget, and staffing plan and schedules.
- Prepares annual budgets and forecasts; monitors departmental budgets in association with the management colleagues in Events.

Ticketing/Registration System

- Manages the box office ticketing system and registration system.
- Maintains Box Office relationship with ticketing system vendor including contract negotiations.

Front of House/Digital Front of House

- Manages the front of house activities including staffing (ushers), food and beverage service, and ensuring safety for all patrons at all public events and venues both on and off site and online.
- Organizes, manages and reconciles merchandise sales for internal and/or with presenting partners.

Human Resource Management, Team Building and Interdivisional Cooperation

- Hires, trains, coaches, and evaluates a highly customer service oriented staff.
- Creates a positive working environment through establishing open communication with staff, and role modeling the desired standards of professionalism, teamwork, and customer service.
- Possesses a thorough knowledge of the Collective Agreement and ensures compliance in the workplace.

Relationship Building

- Maintains positive, open lines of communication with internal departments and external promoters in regard to their ticketing and event needs.
- Works with the other Banff Centre departments to explore opportunities to facilitate sales opportunities. This would include hospitality packages with tickets, and other experiential offerings.
- Collaborates with other Banff Centre departments who help ensure the audience experience is exceptional be it Food and Beverage, Physical Facilities and Production teams.
- Collaborates with all internal event producing departments for annual festivals and series as well as individual events and external theatre rentals.

Reporting

- Compiles daily, weekly, and/or monthly sales reports and audience information as required.
- Manages the allocation of revenue (ticket and merchandise) and charges to internal departments and external clients in accordance with established practices.

Patron Service Deliverables

- Ensures that staff provide exemplary customer service at all times, and that staff are knowledgeable about specific details of all events, processes and protocols including safety.
- Resolves customer complaints and secures long-term relationships with customers, and provides feedback to internal departments with respect to customer comments and concerns.

Marketing & Communications

- Supports Banff Centre’s marketing plans by maintaining and building an audience database and assists marketing staff in using the data base to ensure successful promotion of events.
- Assists as needed for collecting audience feedback either informally or formally through administration of audience surveys.

Qualifications and Educational Requirements
- 3+ years of Box Office Management experience
- 5+ years of management/team leading experience
- 5+ years customer service experience
- Diploma/Degree in Business or related experience
- Previous business and talent planning experience
- Financial management and reporting - cash management, financial reporting and budgeting
- Specialized knowledge of events, computer operations and financial reporting requirements
- Customer centric approach which results in exceptional customer service
- Proven technical skills and aptitude to use ticketing management software (Audience View) or other box office software such as Tessitura, SQL and HTML communications is an asset.
- Technology experience working with an excellent working knowledge of the Microsoft suite of products (i.e., Microsoft Excel, Word, PowerPoint, and Access)
- A team player that is highly motivated and leads by example
- Ability to work with broad direction without close supervision
- Proven organizational and project management competency to successfully manage multiple tasks and projects in a deadline oriented environment
- Flexible and adaptable to changing priorities and tasks
- Strong attention to detail with effective communication skills

- Interest in arts and performances

- Creative and collaborative problem solver

Special Requirements
- Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
- Employment Terms and Benefits
- In accordance with the terms of employment governing Management/PSP employees, this is a salaried, fulltime position, subject to a 6-month probationary period.
- The salary range for this position is $58,328 - $86,614 based on experience.
- The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.

Benefits of working at Banff Centre are:
- Transitional staff housing options (based on availability)
- Professional development
- Employee Assistance Program
- Health care spending account
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff!

Application Process
- We are accepting applications for the Audience Sales and Services Manager position until a suitable candidate is found.
- Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
- Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

 

Hourly Wage, Salary or Salary Range: 
$58,328 - $86,614
Application Deadline: 
Friday, August 2, 2024
Type of Work: 
Full Time
City: 
Banff
Province: 
Alberta
Education Level: 
College/Cegep
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
Apply Online
URL to Apply Online: 
http://www.banffcentre.ca/careers

Executive Director - Edmonton Arts Council

Organization
Edmonton Arts Council ( ‘EAC’) recognizes our relationship with the Indigenous people of Treaty 6 territories. In doing so, we renew our commitment to continuing our collective journey toward the ideals of peace, friendship, and understanding at the core of that agreement.

The EAC is a non-profit society and charitable organization established in 1995 that supports and promotes the arts in Edmonton. EAC works to; Build partnerships and initiate projects that strengthen the community; Invests in Edmonton festivals, arts organizations, and individual artists through municipal, corporate, and private funding; Provides expert advice to government and other agencies on issues that affect the arts; Creates awareness of the quality, variety and value of artistic work produced in Edmonton.

The vision of the EAC is to cultivate a rich, diverse, and inclusive cultural environment that reflects the city's unique identity. The mission of the EAC is to connect, advocate, and invest in the arts community to ensure that the arts are integral to the lives of Edmontonians. This involves promoting the value of the arts, securing resources, and facilitating opportunities for artists and arts organizations. Connections & Exchanges is the award-winning current cultural plan that outlines a strategic framework for the growth and transformation of arts and heritage in Edmonton over a decade to 2029. The plan focuses on three main goals: to infuse culture, arts, and heritage into every aspect of civic fabric; support cultural makers and interpreters; and to grow arts and heritage audiences. It emphasizes collaboration, inclusivity, and innovation, aiming to create a thriving cultural ecosystem that benefits all Edmontonians. This further upholds the significance of the EAC’s work with equity-seeking communities emphasizing the significance of the Inclusion, Diversity, Equity and Access (IDEA) framework. In alignment with the Indigenous Principle as reflected within Connections & Exchanges that Indigenous people have agency in their journeys of revitalizing and participating in traditional, contemporary, and future manifestations of their culture.
The EAC works with the city, its agencies, and the arts community in Edmonton for the benefit of all citizens to realize our vision of a city where arts and culture are integrated in all aspects of our community life and where both individual artists and arts organizations are valued and supported in their endeavors to create, communicate, and contribute. Core programs and services for Edmontonians include managing a suite of investment programs for individual artists and arts and festival organizations, managing the City of Edmonton’s Public Art Policy and Public Art Collection, EAC Shop and Services, Community Animation in Edmonton neighbourhoods, and other special projects.
The impact of the EAC on the community is profound. By supporting local artists and arts organizations, the EAC helps to ensure a thriving cultural scene that enriches the lives of residents and visitors alike. As a glimpse of some of the impact these programs and services have had in 2023 the EAC:

  • invested over $14 million in 305 artists and collectives, and 194 arts and festival organizations, through grant funding.
  • brought 127 artists to 140 Edmonton neighborhoods through 146 events with the Community Animation programming. 
  • showcased 238 artists in Shop & Services with 8837 tickets sold.
  • managed 292 artworks in the Public Art collection with 27 artworks planned or in progress.

The EAC maintains a strong relationship with the City of Edmonton, working collaboratively to integrate arts and culture into the broader municipal framework. This partnership ensures that the arts are considered in city planning and development processes, reinforcing Edmonton’s reputation as a culturally vibrant city. The city's commitment to the arts is reflected in its funding and policy support for the EAC, which in turn drives the council's ability to support the arts community effectively.
The EAC is governed by a 13-member volunteer Board of Directors where Tyler Sherard serves as Chair. Representation on the Board includes artists, arts administrators, and community members with specific skills and knowledge in Board Governance. Representatives from the City of Edmonton and Explore Edmonton serve as advisors.  The Executive Director leads an executive leadership team comprised of two Associate Executive Directors (Finance, Organizational Effectiveness and Engagement; and Programs, Services and Access) who collectively lead the work of external programs and services including Investments, Services and Partnerships, Public Art, and Inclusion, Diversity, Equity and Access along with internal operational support services including Finance and Risk, Communications and Engagement, Research and Measurement, Policy, Planning and Performance, and People and Culture.
For the fiscal year ending December 31, 2023, the total operating revenue was $21.2 million and expenses were $21.4 million, with $14.5 million disbursed as grants. For the fiscal year 2024, annual revenues are projected to be $20.6 million, with $19.7 million provided by the City of Edmonton. The EAC anticipates ending the 2024 fiscal year with an unallocated reserve of approximately $390,000.
                         
Community
Located in the heart of Treaty No. 6 Territory, Edmonton/amiskwaciywâskahikan is one of Canada’s youngest and fastest growing cities. The traditional meeting ground for many Indigenous communities, including the Nehiyawak/Cree, Dene Suliné, Nakota Sioux, Saulteaux, Niitsitapi/Blackfoot, Métis, and the Inuk/Inuit peoples, Edmonton is home to Canada’s second-largest urban Indigenous community. The city’s continual development as a thriving urban centre encourages the ongoing migration of people from across Canada and around the world. The city's visible minority population sits at 42.8 percent, with South Asian, Chinese, Black, and Filipino people making up the largest visible minority communities within Edmonton. Our diverse arts ecology in Edmonton reflects the population, with festivals, organizations, and major events such as the Indian Film Festival of Alberta, 5 Artists 1 Love, Cariwest, Edmonton Filipino Fiesta, and the Ociciwan Contemporary Art Collective.
As Alberta’s capital city with a population of over 1.2 million, Edmonton boasts a variety of major amenities that enhance the quality of life for its residents, including world-class educational institutions, several leading hospitals and specialized medical centers, and an extensive network of parks and recreational facilities.

Nicknamed “Canada’s Festival City” Edmonton is home to a vibrant arts community. Offerings range from theatre and music venues to galleries and studios, brought to life by large institutions, community arts programs, collectives, and individual artists. The Edmonton Arts Council serves the entire community to bring art to a public that agrees (87%) that arts and culture make communities better places to live. A further 85% of surveyed Edmontonians agree that participating in arts and cultural activities builds a shared sense of community identity.

Sources: edmontonarts.ca; exploreedmonton.com; Edmonton.ca; regionaldashboard.alberta.ca
                         
Position Summary
The Executive Director serves as a collaborative and visionary leader. Reporting to the Board of Directors, they advance the EAC’s role in the Edmonton arts ecology as a leading voice, ensuring the achievement of the organization’s mission, mandate, and core values. The individual leverages organizational resources to build, nurture and expand partnerships increasing the EAC’s reach into the community.  They provide strategic and inspirational vision for supporting artists and organizations in their capacity to reach equity seeking communities, including through the Indigenous principle. The Executive Director is accountable for the integration and implementation of the organization’s financial, operational, human resources and programmatic strategies. They provide leadership and guidance to a close-knit team of highly engaged arts professionals dedicated to delivering projects, initiatives, programs and services with creativity and passion.   

Roles and Responsibilities
Strategic Vision and Governance

  • Lead the refinement and implementation of the strategic plan in partnership with the Board of Directors and senior leadership team, prioritizing the allocation of resources and the alignment of delivery to measurement, evaluation and learning framework.
  • Nurture relationships with the Board of Directors, ensuring they are equipped with the information and tools required to fulfill their governance and community ambassadorship duties.
  • Strengthen the establishment of Board level supports, acting as a conduit for governance decision making models, strategic directions and budget implementation and monitoring responsibilities.
  • Engage in opportunities to advance Board level capacity.
  • Embrace other strategic vision and governance duties as needed. 

Community Partnerships and Engagement

  • Serve as the public face for the organization, identifying and stewarding relationships with the City of Edmonton, organizational partners, and key stakeholders in the arts ecology.
  • Advance the implementation of the Indigenous Principle in the EAC’s engagement of Indigenous artists and Indigenous lead arts organizations.
  • Nurture relationships with local, provincial, and national arts councils and other municipalities; partners like the Edmonton Heritage Council and Arts Habitat Edmonton; and stakeholder relations including municipal agencies and organizations like the Edmonton Public Library, Community Leagues, and Edmonton Community Foundation.
  • Embrace other community partnerships and engagement duties as needed.

Organizational Excellence and Fiscal Resiliency

  • Lead the alignment of Programs, Services, and Access with Finance, Organizational Effectiveness and Engagement areas that maximize efficacy, strengthen internal capacity, and nurture strong internal communications.
  • Uphold the organization IDEA (Inclusion, Diversity, Equity and Access) framework as an underpinning principle throughout the organization.
  • Prioritize and champion initiatives to invest in internal capacity through development and identification of the need for new resources. 
  • Lead the EAC in informed development of the next strategic plan through an integrating of the various learnings, opportunities, and priorities.
  • Optimize and implement equitable operational policies, processes, and procedures that increase efficiency, establish quality services to grant recipients and artists, promote integrity, and strengthen internal controls.
  • Engage staff in consistent and supportive dialogue, nurturing a bridge between the overarching organizational vision and mission and the direct delivery of programs and supports.
  • Maintains fiduciary responsibility for the health and viability of the organization.
  • Embrace other organizational excellence and fiscal resiliency duties as needed.

Traits and Characteristics
The Executive Director will be responsible for achieving results through the collaborative efforts of the team. Driven by their extensive past experiences and passion for assisting others, the Executive Director will be capable of building rapport with those in the community, in government, and across a diversity of sectors and businesses. They can discern the practical values of situations, the individuality, and perspectives of others, and make quick decisions when urgency is required.
Other key competencies include:

  • Leadership and Diplomacy – the capacity to tactfully handle sensitive or difficult issues which impact the community while organizing and influencing elected officials, interested parties, and the public, to believe in a vision.
  • Decision Making and Personal Accountability – the acuity to analyze many aspects of a situation to make consistently sound and timely decisions for EAC and being answerable to staff, Board, and the public for their own actions.
  • Influencing Others and Interpersonal Skills – the sensitivity in relating well to a diverse community, while also personally affecting the actions, decisions, opinions, or thinking of others relating to the value of arts ecologies.
  • Futuristic Thinking – the ability to imagine, envision, project and/or create what has not yet been actualized by EAC but would result in positive community impact.

Qualifications
As a qualified candidate, your combined work and educational experiences have prepared you as a forward-thinking leader with a proven ability to guide transformational change in achieving the objectives of the art ecologies. You bring 10 plus years of progressive senior leadership experience in organizations of varied complexity and size. You have demonstrated experience as a confident, informed public speaker who is actively engaged with a variety of stakeholders. You have a proven ability to work collaboratively with equity-seeking communities, elevating the work of all members. As a leading candidate, you are eligible to work in Canada with an understanding of the Edmonton arts ecology.

Compensation and Benefits
The EAC provides a competitive and equitable compensation package with a starting salary in the range of $160,000 to $180,000 Canadian. Benefits include voluntary participation in a Registered Pension Plan, an extended health plan, 3 weeks of paid vacation, and paid sick time which includes up to 4 personal days per year.

Applications and Inquiries
The EAC welcomes applications from all qualified individuals which includes applications from equity-seeking communities who have non-traditional experiences. Applicants who anticipate needing accommodations during the recruitment process are encouraged to contact Arts Consulting Group in confidence. 

To submit a cover letter and resume with a summary of demonstrable accomplishments (electronic submissions preferred), please click here or visit artsconsulting.com/opensearches. For questions or general inquiries about this job opportunity, please contact: 

Bruce D. Thibodeau, DBA, President
Jeff Erbach, Associate Vice President
 
1811 4th Street SW, Suite 523
Calgary, Alberta T2S 1W2
Tel: (888) 234.4236 Ext. 201 
Email:  EdmontonArtsCouncil@artsconsulting.com

The Edmonton Arts Council recognizes its relationship with the Indigenous people of Treaty 6 territories. In doing so, the EAC renews its commitment to continuing a collective journey toward the ideals of peace, friendship, and understanding at the core of that agreement.

Hourly Wage, Salary or Salary Range: 
$160,000 to $180,000
Application Deadline: 
Monday, September 30, 2024
Type of Work: 
Full Time
City: 
Edmonton
Province: 
Alberta
Education Level: 
High School
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
By E-Mail
Apply Online
URL to Apply Online: 
https://jobs.crelate.com/portal/artsconsultinggroup/job/y6dqeej7gexkrjdu3698ua6w…

Concept art, Storyboard position

The employee will create concept art and a storyboard for the animated feature film "Clara on the Curve of the Earth”. He/she will have a thorough knowledge of the appropriate digital software. He/she will possess a basic understanding of the principles of visual storytelling, strong layout and design skills and a good conceptual imagination. I’m looking for a hard-working, enthusiastic employee who cares about the quality of the work he/she produces. The candidate should be creative, reliable, organized and capable of working alone and as part of a small team. The job runs from September 1 - December  31, 2024 (100+ hours, flexible schedule). Working remotely is possible. The wage is $20.- $25. per hour, contingent upon experience. This is a salaried position, with deductions. It may be possible to receive academic credit for your work. The employee will receive a suitable screen credit on the project. You must be a full or part-time student during the employment period. Applications from Canada’s job equity groups are encouraged. I am committed to providing a safe and respectful workplace. To apply, please send a cover letter and a sample of your work (or a website link) by August 15 to: michaelcrochetiere@gmail.com. For more information on my projects, visit: https://michaelcrochetiere4.wixsite.com/mysite

Hourly Wage, Salary or Salary Range: 
$20 - $25 per hour
Application Deadline: 
Thursday, August 15, 2024
Start Date: 
Sunday, September 1, 2024
Type of Work: 
Part-Time
City: 
Montreal
Province: 
Quebec
Education Level: 
University (Undergraduate)
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
By E-Mail

Contributing writer

The employee (contributing writer) will help me (the primary writer) complete the final draft script for the 2D-animated feature film “Clara on the Curve of the Earth”. The script is written in English. I’m looking for a hard-working, enthusiastic student who wants to learn and cares about the quality of his/her work. The candidate should be creative, reliable, organized and capable of working alone and as part of a small team. He/she should have an aptitude for poetic writing (in any form), visual storytelling and narrative analysis. He/she will be working on a post-secondary degree (full or part-time) in Creative Writing or a related field in the 2024 fall semester. The employee will receive a suitable screen credit on the project. The job pays $25.-$35 per hour, contingent on experience and/or CHRC priority status (Indigenous, BPOC, newcomers, persons with disabilities, first-year students). See https://www.culturalhrc.ca/swp for more information. This is a salaried position, with deductions. Working remotely is possible. Flexible schedule. I am committed to providing a safe and respectful workplace. To apply, please send a cover letter, CV and a writing sample (1-2 pages) by August 15 to: michaelcrochetiere@gmail.com. For more information on me and my projects, visit: https://michaelcrochetiere4.wixsite.com/mysite

Hourly Wage, Salary or Salary Range: 
$25-$35. per hour
Application Deadline: 
Thursday, August 15, 2024
Start Date: 
Sunday, September 1, 2024
Type of Work: 
Part-Time
City: 
Montreal
Province: 
Quebec
Education Level: 
University (Undergraduate)
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
By E-Mail

Directeur.trice des communications et du marketing

Sous la supervision du directeur général et artistique, la personne titulaire du poste doit effectuer les tâches suivantes :

Description des tâches

Communication et marketing
• Produire les plans de communication et marketing, les mettre en œuvre et évaluer le résultat des stratégies
• Développer et entretenir l’image de marque en collaboration avec les designers graphiques
• Déterminer et mettre en œuvre les stratégies de développement de publics
• Créer et mettre en œuvre le calendrier de production des actions communicationnelles
• Coordonner la production et la distribution des outils communicationnels
• Superviser les relations de presse
• Réaliser la communication interne avec les partenaires
• Effectuer la veille stratégique de la compétition et des activités en arts visuels sur les scènes régionales, nationales et internationales
• Effectuer la veille médiatique et produire les revues de presse annuellement sur l’organisme et ses activités

Gestion
• Participer à la planification stratégique de l’organisme
• Encadrer une équipe de travailleurs, stagiaires et bénévoles
• Élaborer et faire le suivi du budget de communication en collaboration avec la direction administrative
• Faire le suivi des paiements et des ventes liées aux activités de communications et marketing
• Participer à la rédaction des demandes et des rapports de commandites et de subventions liées aux communications et au marketing
• Concevoir les processus de travail liés à son département
• Mettre à jour les listes de fournisseurs liées à son département
• Toutes autres tâches connexes

Diplômes et expériences de travail
• Diplôme en communications ou autre formation pertinente
• Au moins deux années d’expérience de travail en lien avec le poste
• Expérience en évènementiel, un atout
• Intérêt marqué pour les arts visuels et la culture, un atout
• Connaissance du milieu des arts visuels à Québec, un atout

Langues demandées
• français : excellent
• anglais : fonctionnel

Conditions d’embauche
• Poste permanent
• Échelle salariale de 25 à 31 $ / heure selon expérience
• Nombre d’heures par semaine : 28 à 35 (selon le volume d’activités)
• Régime de retraite
• 2 semaines de congés durant la période des fêtes et 4 semaines de vacances annuelles
• Conciliation famille – travail, horaires flexibles et possibilité de télétravail partiel
• Date d’entrée en fonction :  le 3 septembre 2024
• Lieu de travail :  Ville de Québec

Faites parvenir votre curriculum vitae et lettre de motivation au plus tard le 3 août 2024 à l’adresse courriel :  admin@manifdart.org.

Manif d’art favorise la diversité et l’inclusion dans son processus de recrutement et son milieu de travail.

Nous remercions toutes les personnes qui auront manifesté leur intérêt, mais seules les candidatures retenues seront contactées pour une entrevue.

Hourly Wage, Salary or Salary Range: 
Échelle salariale de 25 à 31 $ / heure selon expérience
Application Deadline: 
Saturday, August 3, 2024
Start Date: 
Thursday, July 4, 2024
Type of Work: 
Full Time
City: 
Québec
Province: 
Quebec
Education Level: 
University (Undergraduate)
Languages: 
English
French
Travel: 
No
Prefered Method(s) of Application: 
By E-Mail

Responsable adjoint des arts (programmes d’arts autochtones)

Conformément au mandat de recrutement du CAO pour ce secteur de programmes désigné et en vertu de l’article 24 du Code des droits de la personne de l’Ontario, la sélection sera limitée aux candidats et candidates autochtones (membres des Premières Nations, Inuits, Métis). Par conséquent, les postulants doivent s’autoidentifier dans leur candidature en précisant leur nation (Première Nation, inuite, métisse) ainsi que la ou leurs communautés d’origine.

Le Conseil des arts de l’Ontario (CAO) est à la recherche d’une professionnelle ou d’un professionnel des arts autochtones ayant de l’expérience dans l’administration des arts, ainsi que des connaissances et une expertise dans le travail et le soutien des arts, des artistes, des collectifs et des organismes autochtones pour le poste nouvellement créé de responsable adjoint des arts au sein de son équipe des arts autochtones.

Sous la direction de la responsable des programmes et en collaboration avec elle, le responsable adjoint des arts soutient la gestion des programmes de subvention des arts autochtones et assume les autres responsabilités qui lui sont confiées.
Ce nouveau rôle vient renforcer le soutien apporté par l’équipe aux artistes et aux dirigeants autochtones de l’Ontario.

Responsabilités : 
• Administrer les programmes de subvention affectés et soutenir le développement de ces programmes avec la responsable du programme.
• Fournir des informations, des conseils et un retour d’information aux candidats et communiquer avec des populations autochtones de manière sûre et respectueuse.
• Collaborer et participer à la planification, aux activités d’évaluation et à l’administration des programmes, et soutenir les initiatives et services spéciaux destinés aux diverses communautés créatives autochtones.
• Faciliter le processus d’évaluation des demandes de subventions par les pairs.
• Rapporter et présenter les recommandations relatives à l’octroi de subventions selon l’évaluation par les pairs à la directrice des subventions, au directeur général et éventuellement au conseil d’administration.
• Soutenir l’élaboration d’outils et de processus visant à favoriser l’équité et l’inclusion ainsi qu’à réduire les obstacles systémiques qui empêchent les candidats autochtones d’accéder au financement.
• Favoriser et renforcer les relations par la sensibilisation et participer à l’élaboration et à la planification des initiatives de sensibilisation ainsi que des initiatives et des ateliers d’information et de rédaction de demandes de subvention afin de mieux répondre aux besoins et aux intérêts variés des peuples et communautés autochtones.
• Fournir un soutien à la responsable du programme pour les mises à jour au sujet des programmes et saisir leurs faits saillants en vue des communications internes et externes.
• Fournir un soutien aux programmes de subventions et aux responsables de programmes en dehors des arts autochtones, selon les tâches confiées ou l’assistance requise.
• Veiller à l’application effective des budgets des programmes et au bon déroulement des programmes.
• Assister à des événements le soir et les fins de semaine et se déplacer en Ontario, y compris dans les régions éloignées, rurales et dans le nord de la province, pour rencontrer à l’occasion des artistes et des organismes artistiques.

Principales compétences
• Expérience et connaissance des pratiques coutumières et contemporaines des arts autochtones dans un contexte pluridisciplinaire.
• 3 ans ou plus d’expérience en tant que responsable artistique de niveau intermédiaire ou supérieur dans le domaine des arts autochtones.
• Connaissance des philosophies et des méthodes de travail autochtones, y compris des obstacles, des enjeux et des tendances, grâce à une expérience et à une crédibilité acquises en assurant le soutien et en travaillant au sein de diverses communautés artistiques autochtones de la province.
• Connaissance des systèmes de financement public et expérience de la rédaction de demandes de subventions.
• Atouts : connaissance et expérience du processus d’évaluation des demandes de subvention du CAO en tant que candidat, et utilisation du système de demande en ligne Nova du CAO.
• Pratiques organisationnelles et administratives solides et capacité à gérer des responsabilités multiples.
• Maîtrise de l’analyse des informations financières relatives aux budgets des projets artistiques et, de préférence, aux budgets des organismes artistiques.
• Esprit critique ayant un jugement sûr et un esprit d’initiative.
• Solides compétences et expérience en matière d’animation de réunions.
• Connaissance et compréhension des expériences uniques et des obstacles existants pour les autochtones qui présentent des demandes. Excellent niveau d’anglais en lecture, rédaction et communication verbale.
• Atout : maîtrise d’une langue autochtone, du français ou de l’ASL
• Capacité de communiquer de manière succincte et convaincante à l’écrit, à l’oral et dans le cadre de présentations publiques.
• Esprit de collaboration et d’engagement positif avec des populations hétérogènes, tant à l’intérieur du CAO qu’à l’extérieur.
• Essentiel : maîtrise intermédiaire à supérieure de Word et Excel; atout : expérience de Microsoft Office 365 et Teams.
• Un permis de conduire valide est un atout de choix.

Application Deadline: 
Wednesday, July 24, 2024
City: 
Toronto
Province: 
Ontario
Education Level: 
University (Undergraduate)
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
Apply Online
URL to Apply Online: 
https://www.arts.on.ca/possibilites-de-travail/responsable-adjoint-des-arts-prog…

Associate Program Officer - Indigenous Arts

In accordance with the OAC’s hiring mandate for this designated program area and pursuant to Section 24 of the Ontario Human Rights Code, the selection will be limited to Indigenous (First Nations, Inuit, and Métis) applicants. As such, candidates must self-identify within their application their Indigenous Nation(s) (First Nation, Inuit, Métis), and the community(ies) where they are from.

The Ontario Arts Council (OAC) requires an Indigenous arts professional with experience in arts administration, and knowledge and expertise working with and in support of Indigenous arts, artists, collectives and organizations to join the Indigenous arts team in the newly added role of associate program officer. 

Under the guidance of and in collaboration with the program officer the associate program officer will support the management of Indigenous arts granting programs and other assigned responsibilities. 

The new role will strengthen support provided by the team for Indigenous artists and leadership in Ontario.

Responsibilities:

  • Administers assigned granting programs and supports the development of these programs with the responsible program officer
  • Provides information, consultative advice and feedback to applicants and engages with Indigenous peoples in a safe and respectful manner 
  • Collaborates and participates in program planning, evaluation activities and administration, and supports special initiatives and services for the diverse Indigenous creative communities
  • Facilitates the peer assessment grants process
  • Reports and presents peer assessment grant recommendations to director, CEO and potentially the board of directors
  • Supports the development of tools and processes to reduce systemic barriers for Indigenous applicants to access funding and create greater equity and inclusion 
  • Fosters and strengthens relationships through outreach and participates in the development and planning of outreach initiatives, information and grant writing workshops and initiatives, to better meet the needs and interests of the diverse Indigenous peoples and their communities. 
  • Provides the program officer with support in reporting on program updates and capturing highlights for internal and external communications
  • Provides support for granting programs and for program officer(s) outside of Indigenous arts as assigned or when necessary, as assistance is required 
  • Ensures effective application of program budgets and program workflow
  • Attends events on evenings and weekends and travels in Ontario, including remote / rural and Northern regions, to meet with artists and arts organizations on an occasional basis

Summary of Key Qualifications:

  • Experience and knowledge in Indigenous arts both customary and contemporary practices within a multi-disciplinary context
  • 3+ years of mid to senior arts leadership experience in Indigenous arts 
  • Knowledge of Indigenous philosophies and ways of working, including barriers, key issues and trends coming from experience and credibility working within and in support of diverse Indigenous arts communities in the province
  • Experienced and knowledgeable in grant writing and public funding systems
  • Knowledge and experience of OAC’s grant application assessment process, as an applicant to the OAC, and using OAC’s application system (Nova) are assets
  • Solid organizational and administrative practices and the ability to manage multiple responsibilities
  • Adept at analyzing financial information pertaining to art project budgets; and preferred for arts organizations budgets 
  • Critical thinker with sound judgement and initiative
  • Strong meeting facilitation skills and experience
  • Proficiency in verbal and written English, and bilingualism in an Indigenous language and/or French is a plus
  • Communicates succinctly and persuasively in written, oral, and public presentation formats
  • Collaborative and engages constructively with diverse populations, both internally and externally 
  • Computer proficiency in MS Office Suite of programs as well as databases
  • Valid driver’s license is a preferred asset
Application Deadline: 
Wednesday, July 24, 2024
City: 
Toronto
Province: 
Ontario
Education Level: 
University (Undergraduate)
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
Apply Online
URL to Apply Online: 
https://www.arts.on.ca/about-us/jobs-for-individuals/job-postings/associate-prog…

Gallery Associate

TO BE CONSIDERED, PLEASE SEND CV AND COVER LETTER TO TORONTO@DJTFA.COM WITH THE SUBJECT LINE: APPLICATION – TAGLIALATELLA GALLERY ASSOCIATE
ALL POTENTIAL CANDIDATES WILL BE CONTACTED FOR INTERVIEW ON OR BEFORE JULY 13, 2024. IF YOU HAVE NOT BEEN CONTACTED BY THIS DATE, NO FOLLOW UP IS NECESSARY.

Taglialatella Galleries is an international brand with locations in New York, Paris, and, most recently, Toronto. Operating at the intersection of pop and street art, Taglialatella showcases work by leading names on both the primary and secondary market. As the brand’s youngest location, TagTO has positioned itself as a tastemaker, introducing cultural initiatives and brand activations to the neighbourhood of Yorkville and exciting the city’s arts community. Since its inauguration, TagTO has solidified its standing as Canada’s leading purveyor of contemporary pop art, as well as international blue-chip.

Following the gallery’s recent unprecedented success and growth, TagTO is looking to expand its sales department with the addition of a strong and experienced associate to round out an intimate and well-oiled team. This position will be heavily focused on sales and customer relations and will be evaluated through sales goals and client retention. The ideal candidate will have at least 3 years of industry experience, a familiarity with the primary and secondary art market, and an arts-based post-secondary education. This full-time position will be remunerated with a competitive base salary supplemented with a strongly incentivised sales commission. Throughout a three-month trial period, the candidate will be assessed on their abilities to perform the required responsibilities, exhibit a dedication to their craft, and engage positively with the gallery team and clientele.

Job Description
- The position is a full-time, non-remote position with a required 40hr work week during the gallery’s hours of operation. Weekend availability is required.
- Must be available for the occasional events outside of business hours (gallery openings, art fairs)
- Handling client care from start to finish to achieve a high sales conversion be it with new walk-in clients, existing gallery clients, or off-site inquiries.
- Charismatically and enthusiastically engage with clients, share the gallery mandate, and invite discussion of the artist and their work.
- Astutely address customer inquiries and concerns, identify needs, and perform thorough follow ups.
- Navigate, update, and manage client and inventory databases.
- Keep detailed notes on client tastes and preferences to be able to match client needs with gallery offerings.
- Assist in the installation of works in both the gallery and client homes – for which, a degree of physical ability will be required

The Ideal Candidate
- A minimum of 3 years of relevant industry experience is mandatory to be considered for the role
- A minimum of 2 years of luxury sales experience is preferred. 
- A familiarity with the art market; able to distinguish between primary and secondary market, identify market trends, and discuss the trajectories of the artists represented by the gallery
- A strong knowledge of contemporary internationally acclaimed artists and leading local figures, with emphasis on those practicing at the intersection of pop and street art.
- Presents in a professional and polished manner
- Able to work at a high degree of excellency in a fast-paced environment where multitasking and time management will be strongly required
- Integration within local arts community, and a familiarity with local collectors and a strong and loyal clientele base, is preferred
- Experience with ArtSystems or comparable art database programs is a valuable asset
- Experience with Adobe Suites, Google Suites, and Microsoft Suites are valuable assets

Job Type: Full-time Weekend availability is a must.
Supplemental pay types: Commission pay

Application Deadline: 
Saturday, July 13, 2024
Type of Work: 
Full Time
City: 
Toronto
Province: 
Ontario
Education Level: 
University (Undergraduate)
Languages: 
English
Travel: 
No
Prefered Method(s) of Application: 
By E-Mail

Director, Cultural Leadership

Director, Cultural Leadership

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
Cultural Leadership is one of two core leadership programming areas: Indigenous Leadership and Cultural Leadership. The incumbent will work closely with the Director of Indigenous Leadership, with the other Arts disciplines at the Centre, and with the Executive Director, Leadership, to plan and design specific portfolio programs, but also cross-disciplinary programs where appropriate.

The incumbent will work closely with the Banff Centre operations and administrative teams to ensure that the innovative cultural leadership programs for mid-career and established leaders are delivered at the highest possible level. Banff Centre leadership programs seek to create an environment within which leaders can explore and push leadership and innovative boundaries, develop new organizational skills and competencies, and develop both personally and professionally.

The programs need to find a balance between personal growth and development of the leader (values led leadership, cultural exchange and diplomacy, diversity, equity, empathy and collaboration), and organizational development and design thinking (strategic planning, change management, government relations, marketing and audience development, digital transformation in culture) in order to ensure that the modules directly translate to actionable behaviors once program participants return to their regular roles in organizations or communities.

Excellent knowledge of arts and cultural leadership practice and education is essential. A professional network of contacts within arts and culture communities in Canada and internationally is also essential, along with a deep understanding of professional development at the post-secondary level and beyond.  The success of the programs rests on the ability of the incumbent to attract a roster of exceptional, sessional leadership faculty and to attract high-quality applicants to the programs.

Roles and Responsibilities
Reporting to the Executive Director, Leadership below are some key accountabilities:

Strategic Planning

- Works with the Executive Director, Leadership to understand and implement the strategic goals and business objectives of Banff Centre as they relate to cultural leadership programming overall.
- Works with the Director of Indigenous leadership and Executive Director, Leadership, in developing an innovative and comprehensive cultural leadership program plan, annually and over a 3-year planning horizon, which includes program evaluation metrics.

Programming

- Creates an annual comprehensive and integrated program plan for the department area, working with program managers and other subject experts. This includes designing residency programs and planning for their implementation and evaluation.
- Designs programs that are in alignment with our Strategic Plan (Creative Pathways, released 2021); the provincial government’s Alberta 2030 post-secondary strategy, which focuses on training for jobs and work-based learning; and Canadian Heritage’s arts training objectives.
- Leads diversity, equity, accessibility, and inclusion efforts to ensure programs are representative and inclusive in order to reflect the changing cultural, economic, and political developments that affect cultural leaders across the Canadian and Bow Valley landscape.

Operational Management

- Works closely with Recruiting, and the Admissions office to ensure program materials are clear, comprehensive, and accessible to potential applicants.  This includes Ensure timely and complete delivery of program design narrative and tuition and scholarship allocation prior to programs being approved to be launched in market.
- Assists in identifying new potential donors, sponsors, and in the development of donor proposals, government and other grant proposals with Development team.

Financial Management

- Responsible for managing the Cultural Leadership budget required to deliver excellent programming.
- Participates in budget meetings to ensure cross functional team impacts are fully understood and strategies are developed to ensure financial sustainability and resources are well stewarded amongst the teams.

Relationship Building

- Utilizes effective contacts within the arts and culture, education, and funding communities nationally and internationally to ensure the on-going relevance of cultural leadership programs.
Fosters relationships with donors to ensure good stewardship of past gifts.

Leadership and Influence

- Provides innovative and strategic leadership, vision and program direction and design to cultural leadership communities, through experience and knowledge of the arts and culture communities.
- Leads a team in a unionized environment that achieves its financial and non-financial objectives.
Encourages a positive, respectful and professional workplace characterized by a commitment to learning and creativity and by high levels of personal fulfillment.
- Sound knowledge of the collective agreement and ensure compliance.
- Addresses issues and concerns impacting residency program participants, faculty, and staff while working with Participant Resources and Security Services.

Human Resource Management, Team Building and Interdivisional Cooperation

- Enables the Leadership staff to function as a high performing team at all times, maintaining open communication, clear objectives and priorities, and a culture of positive behavioral intent that is consistent and in alignment with Banff Centre values and is welcoming and inclusive, supporting a diverse workforce.
- Ensures that employees fully understand their roles, responsibilities, and performance standards and provide ongoing formal and informal feedback, coaching and support as employees strive to achieve expectations.
- Fosters an internal culture that maintains the highest standards for customer service, excellence of staff, participant and guest experience, and fiscal, operational, and organizational integrity.
- Ensures a positive and safe work environment for all Banff employees, aligned with Banff Centre’s policies including but not limited to code of ethics, anti-harassment policies, contractual obligations, and strategic directions.
- Maintains effective working relationships with team members, internal partners, customers, the union and other stakeholders.
- Ensures team members represent Banff Centre to any stakeholders and constituents in an informed, helpful, and positive way, striving to increase the organization’s public value in each interaction.

Inclusion, Diversity, Equity and Access

- Support the development and implementation of strategies to promote inclusion, diversity, equity, and access across Banff Centre
- Support team members participating in training session to educate on unconscious bias, cultural competency, and other diversity-related development processes.
- Support assessments of workplace accessibility for employees, participants and guests with disabilities and work with Talent Management and Culture to determine and implement improvements as required.
- Ensure work environment is welcoming and progressive for members of diverse and Indigenous Communities.
- Design, implement and monitor Truth and Reconciliation Calls to Actions where appropriate.

Qualifications and Educational Requirements
- 10+ years of proven collaborative and inclusionary leadership in the arts and culture sector
- 10+ years of proven practical educational experience in the workplace
- Network and reputation in the Canadian and International arts community to attract high profile faculty and build Banff Centre profile and reputation in the cultural leadership realm.
- Active member of related associations and groups.
- Related university degree with a deep understanding of leadership education and professional development at the post-secondary level.
- Previous experience in setting a compelling vision and utilizing creativity, innovation and a strong business acumen to delivery on this vision.
- Background and or interest in working in a multi-disciplinary environment
- Operational awareness (budgets, grants, fundraising, and reporting).
- Experience working with external donors and stakeholders from government, the private and public sectors
- Highly motived and energetic – contemporary and forward-looking while honoring legacy and what has been built.
- Effective communication and presentation skills.
- Adept in the planning and organization required to successfully launch multiple projects at once.
Multi-lingual (an asset)
- Experience in capital projects (an asset)
- Previous working in an unionized environment (preferred)

Employment Terms and Benefits

- In accordance with the terms of employment governing Management/PSP employees, this is a salaried, fulltime position, subject to a 6 month probationary period.
- The salary range for this position is $80,837 - $120,050 based on experience.
- The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.

Benefits of working at Banff Centre are:
- Hybrid Work Environment (3 days in the office, 2 days remote)
- Transitional Staff housing options (based on availability)
- Professional Development
- Staff cafeteria and restaurant discounts

Application Process
- We are accepting applications for the Director, Cultural Leadership position until a suitable candidate is found.
- Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
- Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Hourly Wage, Salary or Salary Range: 
$80,837 - $120,050
Application Deadline: 
Sunday, June 30, 2024
Type of Work: 
Full Time
City: 
Banff
Province: 
Alberta
Education Level: 
University (Undergraduate)
Languages: 
English
Additional Languages: 
French
Travel: 
No
Prefered Method(s) of Application: 
Apply Online
URL to Apply Online: 
http://www.banffcentre.ca/careers

Directeur·trice artistique passionné·e

Depuis 1974, L'Aubergine se distingue par son rôle prépondérant sur la scène artistique. Elle est reconnue comme l'une des compagnies jeunesse les plus influentes au Canada et un pilier incontournable de l'art clownesque Québécois. Sous les directions artistiques de Paul Vachon, Christine Rossignol et Véronika Makdissi-Warren, elle a enchanté le public avec des créations révolutionnaires. Sa mission est de donner vie à l'art clownesque avec une touche d'innovation, de qualité et de raffinement. Elle privilégie un processus de création où le clown est le moteur de l’expression artistique, permettant à ses artistes d’explorer les multiples facettes du personnage à travers un métissage des arts du cirque, du théâtre, de la danse et de la musique.

Pourquoi nous rejoindre ?

À L'Aubergine, nous plaçons notre confiance dans une équipe passionnée et professionnelle, animée par le désir constant de créer des œuvres d'une qualité exceptionnelle. Nous recherchons un·e directeur·rice artistique qui souhaite s'épanouir au sein d'une équipe engagée, prêt·e à contribuer à notre mission artistique. En tant que directeur·rice artistique, vous aurez l'opportunité de façonner notre identité artistique, de collaborer avec une équipe dévouée et de créer des productions qui marqueront les esprits sur le long terme. Nous croyons en la puissance de la créativité collective pour élever notre art au plus haut niveau.

Rejoignez-nous dans notre engagement à offrir des spectacles qui captivent, émeuvent et inspirent.

Responsabilités :

  • Adhérer à la mission, à la vision et aux valeurs de L’Aubergine.
  • Articuler et établir les orientations artistiques en respectant le mandat et l’histoire de la compagnie;
  • Déterminer et développer les productions offertes au public et aux diffuseurs;
  • Élaborer, organiser, diriger et contrôler la qualité artistique des productions.
  • Voir à la sélection des artistes et artisans pour les spectacles.
  • Être à l’affût de l’offre culturelle, tant au niveau du spectacle vivant que de la recherche de nouveaux talents.
  • Voir au développement de la pratique du clown sensible.
  • Faire rayonner L’Aubergine dans son milieu.

En collaboration avec la direction générale :

  • Participer à la rédaction des demandes de subventions et rapports, en particulier ceux traitant de la vision artistique.
  • Représenter la compagnie auprès des médias, des instances publiques et des organismes associés à la mission de la compagnie.
  • Assurer la mise en œuvre et le suivi du plan stratégique.
  • Contribuer à la préparation du budget annuel et à son suivi mensuel.

Exigences du poste :

  • Solide bagage dans le milieu artistique ;
  • Connaissance aigue et une passion contagieuse pour l’art clownesque ;
  • Talents de créateur·rice et de gestionnaire ;
  • Aptitude certaine pour forger des relations interpersonnelles authentique ;
  • Compréhension de toutes les étapes liées à la création d’un spectacle ;
  • Imagination foisonnante et capacité à générer des idées innovantes ;
  • Capacité à bien travailler avec une direction générale ;
  • Notion des processus de demande de subventions ;
  • Maîtrise impeccable du français à l'oral et à l'écrit, anglais usuel requis.

Qualités recherchées :

  • Créativité et sensibilité artistique ;
  • Capacité à inspirer et à avoir du leadership ;
  • Adaptabilité, collaboration;
  • Gestion du temps et des ressources ;
  • Compétences de direction.

Avantages et opportunités :

  • Développement professionnel
  • Congés personnels et familiaux
  • Conciliation travail-famille
  • Ambiance conviviale
  • Horaire flexible possible

Autres informations pertinentes :

  • Poste parmanent;
  • Temps partiel 20 heures/semaine ;
  • Siège social à Québec ;
  • Entrée en poste : septembre 2024;
  • Salaire à négocier.

Les entrevues auront lieu à nos bureaux au début septembre 2024.

Seul·e·s les candidat·e·s qui démontrent, dans leur lettre de motivation et leur CV, qu’ils·elles ont la capacité de satisfaire adéquatement, aux exigences énumérées ci-dessus seront invité·e·s aux entrevues.

Pour postuler :
Date limite 25 août 2024
Veuillez nous faire parvenir votre CV ainsi qu'une lettre de motivation à l'adresse suivante : emploi@laubergine.qc.ca

Nous remercions toutes les personnes candidates.

Hourly Wage, Salary or Salary Range: 
à négocier
Application Deadline: 
Sunday, August 25, 2024
Start Date: 
Tuesday, June 11, 2024
Type of Work: 
Part-Time
City: 
Québec
Province: 
Quebec
Education Level: 
College/Cegep
Languages: 
French
Additional Languages: 
Anglais un atout
Travel: 
No
Prefered Method(s) of Application: 
By E-Mail

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